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FAQs

Can course owners use an industry expert to meet the requirements of Standard 7.12?

The Assessor competencies identified in a course must ensure RTOs will meet the requirements of the Standards for Registered Training Organisations 2015.

Can entry requirements be completed during the course?

No, a learner must satisfy all entry requirements, including holding specified units of competency, prior to commencing the course.

Can I apply to have a course accredited that addresses an outcome of another accredited course?

Yes—there are many accredited courses that provide training and assessment to address an outcome in the same area. However, you cannot accredit a course to address an outcome that can be achieved via a training package.

Can units from the Foundation Skills Training Package be included in accredited courses?

Units from the Foundation Skills Training Package can be included in accredited courses if they are relevant to the vocational outcome of the accredited course.

Can we specify a pre-requisite unit which needs to be completed by the end of the course, not the beginning of the course?

Pre-requisite unit relationships must be defined within the course structure at Section B: 5.1. This must include any pre-requisite requirements for imported training package units or units from an existing accredited course. Learners must be deemed competent in a pre-requisite unit prior to the determination of competency in the associated unit/s. Advice to RTOs on the sequence of delivery of the accredited course must also be provided within the course structure. For example, knowledge-based units should be completed prior to units requiring the application of practical skills.

Can we use consultants to develop a course?

Course Developers may utilise a consultant to develop a course; however, ASQA does not endorse any particular consultants. Industry bodies such as Velg and the Australian Council for Private Education and Training (ACPET) publish lists of consultants that may help you find a suitable consultant.

Can working with children or police checks be included as an entry requirement?

The possession of a current blue card or a police check can be included as an entry requirement into accredited courses. Course owners will need to provide a rationale for including this entry requirement if it prevents a student from undertaking work placement.

Do foundation skills need to be addressed specifically in the performance criteria of accredited courses?

Trigger words that align to foundation skills may be used in the performance criteria. If foundation skills are not explicit in the performance criteria they must be identified in the ‘Foundation skills’ field of the unit of competency.

Does ASQA seek specialist advice about courses’ technical content?

ASQA liaises with Skills Service Organisations (SSOs), industry regulators and peak and professional bodies to seek technical advice on the relevant industry area when accrediting a course.

For online training, what counts as ‘supervised’ hours? Is the time a student spends working on assessment counted as ‘supervised’?

Online directed study classes may count towards supervised hours. Assignment work is considered to be an unsupervised activity.

How do I access the content of endorsed training package units?

The content of all endorsed training package units can be accessed from training.gov.au

How do I appeal an ASQA decision about my application?

If you are dissatisfied with a decision made by ASQA you have a number of options:

  1. Consider the reasons for the decision, address the outstanding areas of non-compliance and submit a new application
  2. Ask ASQA to reassess its position 
  3. Ask ASQA to review the decision 
  4. Apply to have the decision reviewed by the Administrative Appeals Tribunal (AAT). Refer to the ASQA fact sheet―AAT review of an ASQA decision.

How long does the course accreditation process take?

If you develop and complete the course document and course accreditation submission in accordance with the Standards for VET Accredited Courses 2012, ASQA may accredit your course within six months. However, this is an indicative timeframe only. Timeframes for course accreditation vary depending on a range of factors, including the quality of the submission.

If I have a course accredited does that mean I can automatically deliver it?

No—only registered training organisations (RTOs) can deliver accredited courses. If you are registered with ASQA as an RTO, once the course is accredited you need to apply on the asqanet website to have the course added to your scope of registration. Once ASQA has approved this application you can deliver the course. (If you are not registered as an RTO, you will need to apply and be approved to operate as an RTO, and apply to include the course on your scope of registration.)

Is it possible to include units of competency from training packages in an accredited course?

Yes—you can apply to accredit a course that includes units of competency from an existing training package, or enterprise units (units you write yourself).

Is there a resource I can refer to for guidance in writing a unit of competency?

Yes—units of competency should be written in accordance with the requirements of the Standards for Training Packages.

Is workplace training part of supervised assessment?

If the workplace training is supervised by the RTO trainer/assessor, this is included in the nominal (supervised) hours. Nominal (supervised) hours do not include the hours associated with unsupervised activities such as work experience or field placement.

What action might a course owner take to meet the requirements of Standard 7.13 (Monitoring)?

To meet the requirements of 7.13, course owners might consider:

  • reviewing the course for currency (for example, did the graduates of the accredited course meet the needs of industry?)
  • undertaking periodic reviews of the course content and outcomes
  • seeking feedback and conducting surveys of RTOs, employers and graduates
  • conducting trend analyses of the industry and emerging trends
  • liaising with regulatory/industry associations and peak bodies.

Advice should be included regarding how frequently the monitoring and evaluation activities will be undertaken (e.g. annually). The information to be included should not solely relate to the outcomes of assessment moderation/validation activities unless they relate to informing the monitoring and evaluation of the course content and outcomes.

What are the qualification levels in the VET sector?

The qualification levels in the VET sector are:

  • Certificates I, II, III and IV
  • Diploma
  • Advanced Diploma
  • Graduate Certificate
  • Graduate Diploma.

What fees apply to accredit a course?

The application fee for accreditation of a vocational education and training course with ASQA is $8070 per course.

Where can I identify co-requisite unit relationships?

Some courses identify units that can be completed in conjunction with other units. Where co-requisite unit relationships exist they must be identified in the ‘Assessment conditions’ field of an enterprise unit developed for inclusion in a course.

Where do I find the hours assigned to training package units of competency included in an accredited course?

The hours assigned to training package units of competency included in an accredited course can be found in the Victorian Purchasing Guides.

Can I add an ELICOS non-award course to my scope?

Yes―you must be registered on Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) to add an English Language Intensive Courses for Overseas Students (ELICOS) program to your scope of registration.

Non-award ELICOS programs are covered under ASQA’s definition of ‘qualification’ for the purpose of calculating registration fees.

Can I offer the same CRICOS course with different durations?

Yes—a course will only be approved for registration on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) once however it can be offered for different durations as long as the duration does not exceed what is listed on CRICOS.

Does a National ELT Accreditation Scheme (NEAS) accredited English language school offering courses to overseas students apply to ASQA for registration?

ASQA is responsible for the approval and registration of CRICOS providers delivering ELICOS programs except where the ELICOS program is delivered:

  • by the provider in its capacity as a school
  • by the provider in its capacity as a higher education provider, or
  • under an 'entry arrangement' with at least one higher education provider.

An 'entry arrangement' provides a pathway arrangement for an overseas student to study a higher education course or a Foundation Program with a higher education provider. The student completes an ELICOS course to meet the higher education provide's minimum English proficiency entry requirements.

ASQA does not require providers to be accredited with NEAS.

How can I check the status of my application?

You can check the status of an application if you are a registered contact on training.gov.au.

To obtain a status update, you can email the ASQA Info line on enquiries [at] asqa.gov.au. (Due to Australian privacy legislation, ASQA cannot provide status updates over the phone because a caller’s identity cannot be verified.)

ASQA can only provide you with a status update if:

  • you send the email from the email address listed on training.gov.au, and 
  • you provide the application number. 

If I need to add a course to my CRICOS scope, do I also need to add it to my RTO scope?

Yes—you must submit two applications to add the items to your registered training organisation (RTO) registration and to your Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) registration.

ASQA advises providers to submit these applications simultaneously. (ASQA does not require you to wait for the RTO application to be approved before submitting the CRICOS application and providers who do so are not eligible for the fee exemption discussed below).

Fee exemptions for applicants submitting RTO/CRICOS change of scope applications.

Application fees apply to both of these applications; however, the ASQA schedule of fees 2013 allows ASQA to offer an exemption from the lower of the two application fees when the two applications are submitted simultaneously.

In practice, this means that the RTO application should be submitted using ASQAnet, and the CRICOS application should be emailed or faxed to ASQA within one business day of the RTO application being submitted. This allows ASQA to process the applications concurrently, and reduces the cost of processing the applications.

Will ASQA assess my VET and CRICOS registration at the same audit?

In most cases, if you have submitted the applications simultaneously, ASQA will assess compliance with the requirements for both registered training organisation (RTO) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) registration at the same audit.

Will it cost to change mode of delivery?

ASQA does not charge Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) providers to change the mode of delivery.

You must apply to ASQA to make this change using the Application to change CRICOS registration in asqanet.

Will it cost to change tuition fees?

ASQA does not charge Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) providers to change tuition fees.

You can request changes to the costs of one or more courses by using the ‘Course Cost Upload’ menu in PRISMS.

This function is only available to PRISMS users with CoE Administrator access.

The process on how to perform a course cost upload in PRISMS is available under Section 4.23 of the PRISMS Provider User Guide.

You can also apply to ASQA to make these changes using the Application to change CRICOS registration in asqanet.

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