Student record

ASQA may hold student records for providers that have ceased to operate as a registered training organisation (RTO).

We rely on training providers that are closing to supply a copy of their student records. We do not hold records for all closed training providers.

You can check whether we hold a copy of your provider’s student records by looking at the student record register.

If it is noted on the student records register that ‘yes’ ASQA has received the records, then you may apply for a copy of your results.

Check the student records register

ASQA may be able to provide a letter and transcript only (not a certificate) that confirms the competencies you have achieved.

For studies completed before January 2015, we may be able to provide a letter only (not a certificate) that confirms the competencies you have achieved.

We do not charge a fee for supplying letters confirming the competencies you have achieved.

Apply for your student records

What if my training provider is still operating?

If you want a copy of your student records, and your provider is still operating, you should contact them directly.

You can check the status of your training provider at training.gov.au.

The Unique Student Identifier (USI) Transcript Service may also hold a copy of your student records if:

  • you completed your training after January 2015
  • you provided your USI to your provider.

If you meet these criteria, please visit www.usi.gov.au to check your USI transcript.

If you are an RTO seeking student records on behalf of students who have recently enrolled with your organisation, please contact studentenquiries@asqa.gov.au.
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