asqanet

1. First, you will need to Register to use asqanet as a staff member or consultant. When registering, you should select the option Represent an existing stakeholder.
2. Click on your name in the top right corner of any non-form asqanet page and select My Account.
3. Select Request Agent Access for Organisation.
4. You can now search for and select your organisation. You can request agent access to one or more organisations.
5. To search, begin typing the name of the organisation in the Organisation field and then select from the drop down list. Press the ‘+’ (plus) icon to include additional organisations and the ‘-‘ (minus) icon to remove organisations.
6. Click Send request to finish the request.
7. Your Account administrator will need to approve your access request.

If you are an Administrator (in most cases, this will be the CEO or PEO), you will need to approve requests to register and therefore access your asqanet account from staff or contactors working for your provider.

To approve these registration requests:

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. Selecting User Management from the drop-down menu in the top right corner.
3. Pending Agent requests will be listed in the User Management section.
4. To confirm an agent request, select Action Request.
5. The staff member or contractor will then be granted access as an Agent for your organisation.
6. You can also grant a staff member or contactor the capacity to approve other requests for registration as an agent, by making them an administrator. From the User Managementsection, under Current Agents, you have the option to select the Make Admin button.

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. Either:
   • select the Registration: New application button on your asqanet home page, or
   • select VET/CRICOS Applications from the Registration menu within asqanet.
3. Choose the scope items you would like to add from the drop-down list.
4. Follow through the prompts as asqanet guides you to complete this application.

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. Either select the Registration: New application button on the asqanet home page or select VET/CRICOS Applications from the Registration menu within asqanet.
3. Follow the prompts as asqanet guides you through to the application landing page for you to start completing your application. You can either use the left-hand side menu or the icons to move through the application process.

Refer to the Application guide—Application for initial RTO registration on the ASQA website for help with completing your application.

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. Either select the Registration: New application button on the asqanet home page or select VET/CRICOS Applications from the Registration menu within asqanet.
3. Follow the prompts as asqanet guides you through to the application landing page for you to start completing your application. You can either use the left-hand side menu or the icons to move through the application process.

• Log in to asqaconnect https://asqaconnect.asqa.gov.au/
• Select the topic and then the sub-topic that the issue relates to.
• Select the checkbox next to I would like to lodge a complaint with ASQA regarding this topic.
• All required fields must be completed before you are able to Submit this report.

If the change relates to your provider’s legal entity or legally responsible person:

1. Submit a Notification of Material Change form by:
   • accessing the Registration menu and selecting Notification of Material Change, or
   • selecting the Registration: New Application button on your asqanet home page, and selecting Notification of material change or event.
   • Follow the prompts as asqanet guides you through the changes.

For general changes, such as changes to contact details:

1. Access the Organisation menu and select either RTO Details or CRICOS Provider Details, or
2. Select the RTO Details or CRICOS Provider Details button on your asqanet home page and select Update minor details from the Actions drop down.
3. Follow the prompts as asqanet guides you through making the required changes

1. Select Register to use asqanet from the asqanet landing page, https://asqanet.asqa.gov.au/
2. You will be asked to provide details including your email address (which will be your username), password and contact details.
3. Select one of the following three options:
   • Apply for initial VET or CRICOS registration: Select this option if you are applying for initial registration as an RTO or CRICOS provider.
   • Apply for initial CRICOS-only registration to provide ELICOS: Select this option if you are applying for initial registration as a CRICOS only provider.
   • Stakeholder representative: Select this option if you are a staff member or a consultant working for an RTO or CRICOS provider. Note that your administrator (in most cases the CEO or PEO of your provider) will need to approve your access. Once this access is approved, you will be able to log in as an agent.

ASQA will create administrator user accounts for those people nominated as:

• Chief Executives for RTO applicants and existing RTOs, and
• Principal Executive Officers for applicant and registered CRICOS providers.

Those administrators can create user accounts for staff or consultants to act as agents for the organisation, or staff/consultants can create their own accounts by registering to use asqanet and requesting agent access to the organisation, which the administrator may grant.

ASQA will email your log in details to your email address, as registered on training.gov.au.

If you have not received your log in details, please check your junk mail folder, and/or contact the Info line by email enquiries@asqa.gov.au.

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. Either:
   • access the Organisation menu and select RTO Details, or
   • select the RTO Details button on your asqanet home page and select Update minor details from the Actions drop-down menu.
3. Follow the prompts as asqanet guides you through removing items from your RTO’s scope of registration

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. Either:
   • select the Registration: New application button on your asqanet home page, or
   • select VET/CRICOS Applications from the Registration menu within asqanet.
3. Choose Application to renew RTO registration from the list.
4. Follow the prompts as asqanet guides you through the process of renewing your RTO registration.

Once you’ve completed your registration you will need to request approval to be associated with one or more RTOs.

Please ensure that you inform the CEO or another administration account holder for each RTO that you are seeking access to the account.

Your request to represent an RTO will be listed as pending until it is authorised by the RTO’s administration account holder.

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. Click on your name in the top right corner of any asqanet page and select My Account. You will not be able to do this if you are in the process of completing a form.
3. Select Edit Details where your details are displayed on the left.
4. Now asqanet will guide you through the changes you want to make. You can make multiple updates at the same time and then save or cancel those changes.

If you forget your password for asqanet, you’ll need to request a verification code to regain access to your account.

You can do this by:

• Selecting Forgotten your details? on the asqanet home page.
• Entering your email address, selecting Verify email then Submit Details.

You will then receive an email containing a verification code.

You will need to enter the verification code provided then enter a new password.

If you are using asqanet as an agent or administrator on behalf of an RTO or CRICOS provider:

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. Access the Provider Reports menu
3. Select Submitted Reports

If you registered to use asqanet specifically to submit a complaint about the VET sector:

1. Log in to asqanet https://asqanet.asqa.gov.au/
2. You can either:
   • access the Provider Reports menu and select Submitted Reports, or
   • select the Provider Submitted Reports button on your asqanet home page.

Yes. All providers have the option of bundling multiple requests to remove qualifications and units, or update minor VET registration details, in the one submission.

When filling out your submission, select the plus (+) button at the bottom right of the application page, as highlighted in the screenshot below.