Skip to main content
  • RTO Standards Guide
  • Accredited Course Standards Guide
  • asqanet
  • asqaconnect
Australian Government Australian Skills Quality Authority

Main navigation

  • RTOs
    Close
    RTOs
    • What is an RTO?
    • How to become an RTO
      • Prepare your initial RTO registration application
      • Submit your initial RTO registration application
      • How we assess initial RTO registration applications
      • Initial RTO registration decisions
    • Renew RTO registration
      • How to renew your registration
      • How we assess your registration renewal
    • Change RTO scope
      • Change RTO scope | Add training products
      • Change RTO scope | TAE Training Package evidence
      • Change RTO scope | Application process
      • Change RTO scope | Remove training products
      • When training products change
    • Withdraw registration
    • Requirements and responsibilities
      • Complying with legislation
      • Complying with ASQA requirements
      • Qualifications and statements of attainment
      • Data collection and provision
      • Other licensing and registration requirements
    • Change RTO details
      • Change business address
      • Change key staff or their contact details
      • Change legal or business name
      • Change scope of registration
      • Change to financial status
      • Change to legal entity type, ownership, and mergers
      • Changes due to COVID-19
      • Keep delivery locations updated
    • Focus on compliance - Spotlight On
      • Series 1 | Trainers and assessors
      • Series 2 | Assessment Validation
      • Series 3 | Assessment
      • Series 4 | Student support
      • Series 5 | Marketing and advertising
    • Users’ guide to the Standards for RTOs 2015
      • Introduction to the RTO standards users' guide
      • Chapter 1—Marketing and recruitment
      • Chapter 2—Enrolment
      • Chapter 3—Support and progression
      • Chapter 4—Training and assessment
      • Chapter 5—Completion
      • Chapter 6—Regulatory compliance and governance practice
      • Appendix 1—Index to Standards/clauses as referenced in the users’ guide
      • Self-assessment tool
    • ASQA delegations
    • More support
  • ESOS providers
    Close
    ESOS providers
    • What is an ESOS provider?
    • How to become an ESOS or ELICOS provider
      • Prepare your initial ESOS or ELICOS application
      • Submit your ESOS or ELICOS application
      • How we assess initial ESOS and ELICOS registration applications
      • Initial ESOS and ELICOS registration decision
    • ESOS requirements
      • Education agents
      • Learner Transitions
      • Legislative obligations
      • Maintaining your registration
      • Obligations when facilitating student transfers
      • Overseas student attendance
      • Provider default obligations
      • Quality Indicators
      • Reporting obligations summary
      • Resourcing requirements—for applicants seeking initial registration or change to scope of registration
      • Retention requirements for completed student assessment items
      • Third party arrangements for training and/or assessment of VET courses
      • Written agreements with overseas students
    • English-language courses (ELICOS)
    • Change ESOS registration
      • Change ESOS registration | Application process
      • Change ESOS registration | Documentation requirements
      • Change ESOS registration | Fees
    • Renew registration
    • Change CRICOS details
    • How we process applications
    • Withdraw registration
    • More support
  • Course accreditation
    Close
    Course accreditation
    • What is an accredited course?
    • Apply for course accreditation
      • Step 1—VET course concept
      • Step 2—Course development
      • Step 3—Course submission
      • Step 4—Application assessment
      • Step 5—Decision
      • Users’ guide to developing a course document
    • Manage a course
      • Amend a course
      • Cancel a course
      • Extend a course
    • Renew a course
      • Step 1—Intention to renew
      • Step 2—Course redevelopment
      • Step 3—Submit course renewal
      • Step 4—Application assessment (renewal)
      • Step 5—Decision (renewal)
    • Course owner responsibilities
    • Users’ guide to the Standards for VET Accredited Courses
      • Foreword
      • About the Standards
      • About this guide
      • National course document template
      • Standards
      • Accredited courses guide appendices
    • More support—Course accreditation
  • Students
    Close
    Students
    • How ASQA can help students
    • Choosing a course and provider
    • Provider closures
    • Student records
      • Closed RTOs that may have provided student records
    • Complaints about providers
    • More support
      • Courses and providers
  • Guidance & resources
    Close
    Guidance & resources
    • Focus on compliance - Spotlight On
      • Series 1 | Trainers and assessors
      • Series 2 | Assessment Validation
      • Series 3 | Assessment
      • Series 4 | Student support
      • Series 5 | Marketing and advertising
    • Online learning
      • Planning online learning
      • Marketing and enrolment for online learning
      • Online student support
      • Online training and assessment
    • Resources
      • Users' guide to Standards for RTOs 2015
      • Users’ guide to developing a course document
      • Accredited Course Standards Guide
      • Fact sheets
      • FAQs
      • Forms
      • Guidance for Providers
      • Guides and tools
      • Presentations
      • Publications
      • Videos and webinars
    • Third-party agreements
      • Third-party written agreements
      • Third-party agreements for VET in schools
    • ESOS requirements
      • Quality of training experience
      • ESOS Return to Compliance for face to face training
    • Annual declaration on compliance
    • Practical training and assessment
    • Managing natural disaster and pandemics
  • How we regulate
    Close
    How we regulate
    • Our approach
    • Risk-based regulation
    • Quality Standards and self-assurance
      • Updates and opportunities to engage
      • Revised quality Standards
      • Preparing for implementation of revised Standards
      • Self-assurance through quality Standards
    • Risk priorities
      • Student work placement
      • Academic integrity
      • Online delivery
      • Shortened course duration
      • Recognition of prior learning
      • VET workforce capability
      • International delivery
      • Governance through change
      • Setting our risk priorities
      • Previous risk priority and strategy documents
    • Strategic reviews
      • Past strategic reviews
    • Our regulatory practice
      • Record of decisions prior to 1st March 2021
    • How we engage and educate
      • Provider Roundtable
      • Stakeholder Liaison Group
      • Consultation
    • Performance assessment (audit)
      • How to prepare for a performance assessment
      • During your performance assessment
      • After your performance assessment: If you’re compliant
      • After your performance assessment: If you’re non-compliant
    • Provider profiles
  • About us
    Close
    About us
    • ASQA overview
      • Our role
      • Our values
      • Key legislation
      • Our leadership and organisation
      • National Vocational Education and Training Regulator Advisory Council
      • Work with us
    • VET sector overview
      • National register of VET
      • Training packages
    • Fees and charges
      • Current ASQA fees and charges
      • Annual registration charge
      • Transition arrangements
      • Cost Recovery Implementation Statement (CRIS)
      • How we consult on fees and charges
      • ELICOS fee relief
    • Reporting and accountability
      • Annual reports
      • Corporate Plan
      • Gifts and benefits register
      • Consultation
      • Service Charter and service standards
      • Surveys
      • Corporate publications
      • Privacy policy
      • APS employee census results
      • Financial reporting
      • Freedom of information
      • Vulnerability Disclosure Statement
      • Harradine report
      • Information publication scheme
      • Child Safety Policy
    • Contact us
      • Office locations
    • Complaints
      • Complaints about training providers
      • Complaints about ASQA
      • More support
    • Report a Tip-off
    • Using this website
      • Accessibility
      • Disclaimer
      • Site map
      • Copyright
FAQs
  • asqanet
  • ASQA regulation
  • Compliance
  • Data and reporting requirements
  • Recognition of Prior Learning (RPL)
  • Registration
  • Students
  • TAE training package
  • Home
  • asqanet

asqanet

  • As a staff member or consultant, how do I link my user account to my organisation?
    1. First, you will need to Register to use asqanet as a staff member or consultant. When registering, you should select the option Represent an existing stakeholder.
    2. Click on your name in the top right corner of any non-form asqanet page and select My Account.
    3. Select Request Agent Access for Organisation.
    4. You can now search for and select your organisation. You can request agent access to one or more organisations.
    5. To search, begin typing the name of the organisation in the Organisation field and then select from the drop down list. Press the ‘+’ (plus) icon to include additional organisations and the ‘-‘ (minus) icon to remove organisations.
    6. Click Send request to finish the request.
    7. Your Account administrator will need to approve your access request.
  • How can an Administrator approve access for another user?

    If you are an Administrator (in most cases, this will be the CEO or PEO), you will need to approve requests to register and therefore access your asqanet account from staff or contactors working for your provider.

    To approve these registration requests:

    1. Log in to asqanet https://asqanet.asqa.gov.au/
    2. Selecting User Management from the drop-down menu in the top right corner.
    3. Pending Agent requests will be listed in the User Management section.
    4. To confirm an agent request, select Action Request.
    5. The staff member or contractor will then be granted access as an Agent for your organisation.
    6. You can also grant a staff member or contactor the capacity to approve other requests for registration as an agent, by making them an administrator. From the User Managementsection, under Current Agents, you have the option to select the Make Admin button.
  • How do I add an item to my RTO’s scope of registration?
    1. Log in to asqanet https://asqanet.asqa.gov.au/
    2. Either:
      • select the Registration: New application button on your asqanet home page, or
      • select VET/CRICOS Applications from the Registration menu within asqanet.
    3. Choose the scope items you would like to add from the drop-down list.
    4. Follow through the prompts as asqanet guides you to complete this application.
  • How do I apply for initial registration as an RTO?
    1. Log in to asqanet https://asqanet.asqa.gov.au/
    2. Either select the Registration: New application button on the asqanet home page or select VET/CRICOS Applications from the Registration menu within asqanet.
    3. Follow the prompts as asqanet guides you through to the application landing page for you to start completing your application. You can either use the left-hand side menu or the icons to move through the application process.

    Refer to the Application guide—Application for initial RTO registration on the ASQA website for help with completing your application.

  • How do I apply for registration as a CRICOS provider?
    1. Log in to asqanet https://asqanet.asqa.gov.au/
    2. Either select the Registration: New application button on the asqanet home page or select VET/CRICOS Applications from the Registration menu within asqanet.
    3. Follow the prompts as asqanet guides you through to the application landing page for you to start completing your application. You can either use the left-hand side menu or the icons to move through the application process.
  • How do I make a report about a provider?
    • Log in to asqaconnect https://asqaconnect.asqa.gov.au/
    • Select the topic and then the sub-topic that the issue relates to.
    • Select the checkbox next to I would like to lodge a complaint with ASQA regarding this topic.
    • All required fields must be completed before you are able to Submit this report.
  • How do I register to use asqanet if I am not a Chief Executive or Principal Executive Officer of a provider?
    1. Select Register to use asqanet from the asqanet landing page, https://asqanet.asqa.gov.au/
    2. You will be asked to provide details including your email address (which will be your username), password and contact details.
    3. Select one of the following three options:
      • Apply for initial VET or CRICOS registration: Select this option if you are applying for initial registration as an RTO or CRICOS provider.
      • Apply for initial CRICOS-only registration to provide ELICOS: Select this option if you are applying for initial registration as a CRICOS only provider.
      • Stakeholder representative: Select this option if you are a staff member or a consultant working for an RTO or CRICOS provider. Note that your administrator (in most cases the CEO or PEO of your provider) will need to approve your access. Once this access is approved, you will be able to log in as an agent.
  • How do I register to use asqanet if I am the Chief Executive Officer or Principal Executive Officer of a provider?

    ASQA will create administrator user accounts for those people nominated as:

    • Chief Executives for RTO applicants and existing RTOs, and
    • Principal Executive Officers for applicant and registered CRICOS providers.

    Those administrators can create user accounts for staff or consultants to act as agents for the organisation, or staff/consultants can create their own accounts by registering to use asqanet and requesting agent access to the organisation, which the administrator may grant.

    ASQA will email your log in details to your email address, as registered on training.gov.au.

    If you have not received your log in details, please check your junk mail folder, and/or contact us.

  • How do I renew my RTO’s registration?
    1. Log in to asqanet https://asqanet.asqa.gov.au/
    2. Either:
      • select the Registration: New application button on your asqanet home page, or
      • select VET/CRICOS Applications from the Registration menu within asqanet.
    3. Choose Application to renew RTO registration from the list.
    4. Follow the prompts as asqanet guides you through the process of renewing your RTO registration.
  • How do I request access to update the details of an RTO I’m associated with?

    Once you’ve completed your registration you will need to request approval to be associated with one or more RTOs.

    Please ensure that you inform the CEO or another administration account holder for each RTO that you are seeking access to the account.

    Your request to represent an RTO will be listed as pending until it is authorised by the RTO’s administration account holder.

  • How do I update my personal details?
    1. Log in to asqanet https://asqanet.asqa.gov.au/
    2. Click on your name in the top right corner of any asqanet page and select My Account. You will not be able to do this if you are in the process of completing a form.
    3. Select Edit Details where your details are displayed on the left.
    4. Now asqanet will guide you through the changes you want to make. You can make multiple updates at the same time and then save or cancel those changes.
  • I’ve registered for asqanet, but can’t remember the password I set for my asqanet account. What do I need to do?

    If you forget your password for asqanet, you’ll need to request a verification code to regain access to your account.

    You can do this by:

    • Selecting Forgotten your details? on the asqanet home page.
    • Entering your email address, selecting Verify email then Submit Details.

    You will then receive an email containing a verification code.

    You will need to enter the verification code provided then enter a new password.

  • Can I add multiple requests to a single submission in asqanet?

    Yes. All providers have the option of bundling multiple requests to remove qualifications and units, or update minor VET registration details, in the one submission.

    When filling out your submission, select the plus (+) button at the bottom right of the application page, as highlighted in the screenshot below.  

    A screenshot from asqanet showing how to bundle items.
  • Was this page helpful?
    CAPTCHA

    Share

    Print
    Australian Government Australian Skills Quality Authority
    Logo Working Together

    Footer

    • RTOs
    • Guidance & Resources
    • How we regulate
    • About Us
    • CRICOS
    • RTO standards
    • Our regulatory practice
    • Contact us
    • Students
    • Course accreditation
    • Privacy
    • Using this website

    Subscribe to our newsletter

    • Twitter
    • LinkedIn
    • YouTube
    Logo Working Together
    Aboriginal flag Flag TI

    The Australian Skills Quality Authority acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past, present and emerging.