ASQA supports students through regulation of the vocational education and training industry.

ASQA also accepts information from students about problems with training providers.

Complaints in relation to coronavirus (COVID-19)

If you believe that your provider is not adhering to social distancing measures, visit the Australian Government’s COVID-19 page.

You can then select the State or Territory relevant to your training.

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ASQA may hold student records for providers that have ceased to operate as a registered training organisation (RTO).

Sign with the word closed.

ASQA cannot give you specific advice on which course or provider to choose, but we can direct you to agencies that can help with this.

Sign with the word closed.

Find out what to do if your training provider closes while still delivering courses.

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Generally, the best way to resolve an issue with your provider is to go through their official complaints and appeals process.

More support—Students

Further information and links for students, both domestic and international.

View more support

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