Skip to main content
  • RTO Standards Guide
  • Accredited Course Standards Guide
  • asqanet
  • asqaconnect
Australian Government Australian Skills Quality Authority
  • Contact us
  • News & Events
  • Complaints

Main navigation

  • RTOs
    Close
    RTOs
    • What is an RTO?
    • How to become an RTO
      • Prepare your RTO application
      • Submit your RTO registration application
      • How we assess RTO applications
      • RTO application decision
    • Renew RTO registration
      • How to renew your registration
      • How we assess your registration renewal
    • Change RTO scope
      • Change RTO scope | Add training products
      • Change RTO scope | TAE Training Package evidence
      • Change RTO scope | Application process
      • Change RTO scope | Remove training products
      • When training products change
    • Withdraw registration
    • Requirements and responsibilities
      • Complying with legislation
      • Complying with ASQA requirements
      • Qualifications and statements of attainment
      • Data collection and provision
      • Other licensing and registration requirements
    • Change RTO details
      • Change business address
      • Change key staff or their contact details
      • Change legal or business name
      • Change scope of registration
      • Change to financial status
      • Change to legal entity type, ownership, and mergers
      • Changes due to COVID-19
      • Keep delivery locations updated
    • Focus on compliance - Spotlight On
      • Series 1 | Trainers and assessors
      • Series 2 | Assessment Validation
      • Series 3 | Assessment
      • Series 4 | Student support
    • Users’ guide to the Standards for RTOs 2015
      • Introduction to the RTO standards users' guide
      • Chapter 1—Marketing and recruitment
      • Chapter 2—Enrolment
      • Chapter 3—Support and progression
      • Chapter 4—Training and assessment
      • Chapter 5—Completion
      • Chapter 6—Regulatory compliance and governance practice
      • Appendix 1—Index to Standards/clauses as referenced in the users’ guide
      • Self-assessment tool
    • ASQA delegations
    • More support
  • ESOS providers
    Close
    ESOS providers
    • What is an ESOS provider?
    • How to become an ESOS provider
      • Prepare your ESOS application
      • Submit your application
      • How we assess ESOS applications
      • ESOS application decision
    • ESOS requirements
      • Legislative obligations
      • Quality of training experience
      • Maintaining your registration
      • Reporting obligations summary
      • Provider default obligations
      • Education agents
      • Tuition fee obligations
    • English-language courses (ELICOS)
    • Change ESOS registration
      • Change ESOS registration | Documentation requirements
      • Change ESOS registration | Fees
      • Change ESOS registration | Application process
    • Renew registration
    • Change CRICOS details
    • How we process applications
    • Withdraw registration
    • More support
  • Course accreditation
    Close
    Course accreditation
    • What is an accredited course?
    • Apply for course accreditation
      • Step 1—VET course concept
      • Step 2—Course development
      • Step 3—Course submission
      • Step 4—Application assessment
      • Step 5—Decision
      • Users’ guide to developing a course document
    • Manage a course
      • Amend a course
      • Cancel a course
      • Extend a course
    • Renew a course
      • Step 1—Intention to renew
      • Step 2—Course redevelopment
      • Step 3—Submit course renewal
      • Step 4—Application assessment (renewal)
      • Step 5—Decision (renewal)
    • Course owner responsibilities
    • Users’ guide to the Standards for VET Accredited Courses
      • Foreword
      • About the Standards
      • About this guide
      • National course document template
      • Standards
      • Accredited courses guide appendices
    • More support—Course accreditation
  • Training package assurance
  • Students
    Close
    Students
    • How ASQA can help students
    • Choosing a course and provider
    • Provider closures
    • Student records
    • Complaints about providers
    • More support
      • Courses and providers
  • Guidance & resources
    Close
    Guidance & resources
    • Focus on compliance - Spotlight On
      • Series 1 | Trainers and assessors
      • Series 2 | Assessment Validation
      • Series 3 | Assessment
      • Series 4 | Student support
    • Third-party agreements
      • Third-party written agreements
      • Third-party agreements for VET in schools
    • Annual declaration on compliance
    • Practical training and assessment
    • Online learning
      • Planning online learning
      • Marketing and enrolment for online learning
      • Online student support
      • Online training and assessment
    • Managing natural disaster and pandemics
    • Resources
      • Users' guide to Standards for RTOs 2015
      • Users’ guide to developing a course document
      • Accredited Course Standards Guide
      • Fact sheets
      • FAQs
      • Forms
      • Guidance for Providers
      • Guides and tools
      • Presentations
      • Publications
      • Videos and webinars
  • How we regulate
    Close
    How we regulate
    • Our approach
    • Risk-based regulation
    • Regulatory priorities
      • ASQA's regulatory risk priorities 2022-23
      • Setting our Regulatory Risk Priorities
    • Self-assurance
      • Towards self-assurance
      • Draft model for self-assurance
      • Building a shared understanding of self-assurance
    • Strategic reviews
      • Past strategic reviews
    • Our regulatory practice
    • How we engage and educate
      • Provider Roundtable
      • Stakeholder Liaison Group
      • Consultation
    • Performance assessment (audit)
      • How to prepare for a performance assessment
      • During your performance assessment
      • After your performance assessment: If you’re compliant
      • After your performance assessment: If you’re non-compliant
    • Provider profiles
  • About us
    Close
    About us
    • ASQA overview
      • Our role
      • Our values
      • Key legislation
      • Our leadership and organisation
      • National Vocational Education and Training Regulator Advisory Council
      • Work with us
    • VET sector overview
      • National register of VET
      • Training Package Assurance
      • Training packages
    • Fees and charges
      • Current ASQA fees and charges
      • Annual registration charge
      • Transition arrangements
      • Cost Recovery Implementation Statement (CRIS)
      • How we consult on fees and charges
      • ELICOS fee relief
    • Reporting and accountability
      • Annual reports
      • Corporate Plan
      • Gifts and benefits register
      • Consultation
      • Service standards
      • Surveys
      • Corporate publications
      • Privacy policy
      • APS employee census results
      • Financial reporting
      • Freedom of information
      • Harradine report
      • Information publication scheme
      • Child Safety Policy
    • Contact us
      • Office locations
    • Complaints
      • Complaints about training providers
      • Complaints about ASQA
      • More support
    • Using this website
      • Accessibility
      • Disclaimer
      • Site map
      • Copyright
  • Contact us
  • News & Events
  • Complaints
Reporting and accountability
  • Annual reports
  • Corporate Plan
  • Gifts and benefits register
  • Consultation
  • Service standards
  • Surveys
  • Corporate publications
  • Privacy policy
  • APS employee census results
  • Financial reporting
  • Freedom of information
  • Harradine report
  • Information publication scheme
  • Child Safety Policy
  • Home
  • Privacy policy

Privacy policy

Privacy policy scope

ASQA is committed to protecting the privacy of your personal information. An overview of how ASQA handles your personal information, under the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs), is provided below.

You can find more information in ASQA's Privacy Policy (PDF).

Personal information handling practices

Collection

ASQA collects personal information to be able to carry out its functions and activities under:

  • the National Vocational Education and Training Regulator Act 2011 (NVR Act)
  • the Education Services for Overseas Students Act 2000 (ESOS Act), or
  • the Freedom of Information Act 1982 (FOI Act).

ASQA may also collect personal information concerning employment services, human resource management and other corporate service functions.

Personal information is generally collected directly from you or an authorised representative.

Occasionally we collect information from a third party. This data collection would only occur where you have agreed, or would reasonably expect us to collect your personal information in this way. For more information, see section 4.1.2 of the ASQA Privacy Policy (PDF).

Notification

ASQA will take reasonable steps to notify you of:

  • why we are collecting your personal information
  • what other parties will receive your information
  • how to access and seek correction of your personal information.

We will also take reasonable steps to ensure you are aware of how to lodge a complaint if you feel there has been a breach of the Privacy Act.

Use and disclosure

In most cases, we only use collected personal information for the primary purpose it was collected. Exceptions to this rule include:

  • when we have informed you of this alternative use
  • where the use of this information in a secondary way could be reasonably expected.

For example, some personal information provided to ASQA through application forms appears on the National Register to under section 216 of the NVR Act.

Under sharing provisions contained in the NVR Act, the ESOS Act and provisions of the Privacy Act, ASQA may provide personal information to:

  • state and territory governments and other Australian Government authorities
  • ministers
  • occupational licensing bodies
  • overseas authorities
  • other relevant parties.

Data quality

ASQA will take reasonable steps to ensure that the personal information we collect is accurate, up to date and complete.

Data security

ASQA takes all reasonable steps to protect the personal information it holds against loss, unauthorised access, use, modification or disclosure, and against other misuses.

When no longer required, personal information is destroyed and deleted securely, following ASQA’s Records Management Policy and the Privacy Act.

Access and correction

You can request access to your personal information under the Privacy Act or the FOI Act. You can also request that ASQA corrects your personal information.

ASQA will not charge you for these requests and will respond within 30 days.

ASQA can refuse both access and correction requests in particular situations; however, a statement of reasons will be provided to you if this occurs.

For more information, see section 10 of the ASQA Privacy Policy (PDF).

Complaints

You can lodge a complaint in writing with ASQA about how ASQA has handled your personal information, or if you feel ASQA has breached the Privacy Act. ASQA will respond to privacy complaints within 30 days.

For more information, see section 11 of the ASQA Privacy Policy (PDF).

Privacy Contact Officer

If you have any questions or complaints about privacy, confidentiality, or access to or correction of your personal information, please write to ASQA's Privacy Contact Officer at the following address:

Email: privacy@asqa.gov.au
Post: Privacy Contact Officer Australian Skills Quality Authority GPO Box 9928
MELBOURNE VIC 3001

Privacy Impact Assessment Register

ASQA will conduct a Privacy Impact Assessment (PIA) for all high privacy risk projects. A high privacy risk project is a project that involves or proposes new or changed ways of handling personal information that is likely to have a significant impact on the privacy of individuals. A PIA identifies the potential impact that project might have on privacy and sets out recommendations for managing, minimising or eliminating that impact.

From 1 July 2018, ASQA is required by the APP Code to maintain and publish a register of all PIAs it has conducted. This register is posted below and is reviewed and updated twice yearly. This register was last reviewed, with no updates required, on 1 January 2022.

ASQA’s PIA register lists all PIAs conducted by ASQA from 1 July 2018.

PIA title Date conducted Summary Outcome

No PIAs conducted

 

     

 

Related links

  • Office of the Australian Information Commissioner
  • Australian Privacy Principles
Was this page helpful?

Share

Print
Australian Government Australian Skills Quality Authority
Logo Working Together

Footer

  • RTOs
  • Guidance & Resources
  • How we regulate
  • About Us
  • CRICOS
  • RTO standards
  • Our regulatory practice
  • Contact us
  • Students
  • Course accreditation
  • Privacy
  • Using this website

Subscribe to our newsletter

  • Twitter
  • LinkedIn
  • YouTube
Logo Working Together
Flag TI Aboriginal flag

The Australian Skills Quality Authority acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past, present and emerging.