ASQA makes decisions about:
- the registration of training providers as registered training organisations (RTOs)
- the accreditation of vocational education and training (VET) courses, and
- the registration of certain providers of education and training on CRICOS to provide courses to overseas students.
If you are not satisfied with a decision made by ASQA, you have a number of options.
Submit a new application
If ASQA has rejected your application, you have the option of:
- addressing the areas of non-compliance identified in the reasons for ASQA’s decision, and
- submitting a new application.
Request reassessment of the decision
You may have the right under section 41 of the National Vocational Education and Training Regulator Act 2011 (NVR Act) to request that ASQA reassess its position in relation to issues that ASQA identified in making its decision.
In some cases, where ASQA has required an RTO to take some action to address issues, ASQA will consider new evidence provided by applicants to demonstrate that the identified issues have been addressed.
RTOs will be advised in writing by ASQA where an opportunity to request reassessment applies.
- You must complete and submit an Application for reassessment of ASQA position using asqanet
Request that ASQA review the decision
You may have the right to have the decision reviewed by ASQA.
The Fact sheet—Reviewing ASQA’s decisions provides information on the review process, including how to apply to ASQA to review a decision. It also outlines the types of decisions that ASQA can review.
You may have the right to apply to ASQA for review of its decision and request that ASQA delay the date that its decision will take effect until the review process has concluded.
Review by the Administrative Appeals Tribunal (AAT)
Decisions made under the NVR Act
You may have the right to:
- ask for the reasons for the decision (if not already given), and
- have the decision reviewed by the AAT in accordance with section 203 of the NVR Act.
As part of the review application, an application can also be made to the AAT for a stay of ASQA’s decision.
Decisions made under the ESOS Act
There are also appeal options available to providers of Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS).
- Find out more about appeal options for CRICOS providers.
Freedom of information (FOI)
You may have the right to obtain access to documents about decisions under the Freedom of Information Act 1982.
- Go to Freedom of information for guidance on how to apply to ASQA to access documents.