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C H A P T E R 4
Spotlight On trainers and assessors:
Working under supervision
Chapter 4 aims to help ensure those working under supervision have opportunities to learn and develop skills as part of supervisory arrangements.
When recruiting trainers and assessors, sometimes RTOs find potential staff who are industry-experienced subject matter experts, but lack the required training and assessment credentials. You may still be able to employ these people to participate in delivery through a supervision process.
Determining supervision eligibility
Completing one of the skill sets is a way for emerging trainers and assessors to begin to experience units that can make up the competency requirements of a qualified trainer and assessor. The skill set chosen to study should be one that best aligns to intended work outcomes.
Planning supervision arrangements
Working under supervision does not necessarily mean direct supervision, or one-on-one observation, of teaching at all times. Your RTO needs to consider the level of training and/or assessment skills and knowledge the person being supervised has and put in place arrangements for appropriate supervision and guidance. The level of supervision needed will change as the person becomes more experienced.
A plan should be established so monitoring arrangements are based on skills and experience, allowing a new trainer and/or assessor to learn, develop and practice skills while not compromising on students receiving high quality delivery. The plan should also allow adjustments to the arrangements as the supervised trainer and/or assessor gains skills and credentials.
Continue to document all feedback on the performance and progress of the person under supervision, to maintain effective records, to demonstrate how quality training and assessment is delivered under the arrangement, and to articulate how decisions are made when supervision arrangements are varied.
The outcomes of a supervision arrangement can also be beneficial for your RTO. For example, as part of the supervision plan, seek feedback from the person being supervised on ways to improve your RTO’s processes. Individuals working under supervision who are also actively studying for their full trainer and assessor credentials can also provide suggestions on ways to implement current training and assessment techniques that help to continuously improve the delivery practices of your organisation.
During workplace supervision, your RTO must ensure:
- training against the unit of competency is provided
- you develop and implement assessment tools to collect evidence for assessment
- workplace supervisor materials are maintained as supplementary evidence sources for the RTO assessor. This includes log books or testimonials.
- The judgement of competence for any assessment remains the RTO assessor’s responsibility.
Industry experts and assessments
Assessment outcomes may only be made by people who meet the trainer and assessor requirements of the Standards. However, an industry expert can be involved in assessment judgements by working alongside a qualified assessor to conduct assessment. Industry experts do not need to hold trainer and assessor credentials, and are not an “individual working under the supervision of a trainer” defined by the Standards.
An industry or technical expert may be included into the assessment process, for example, to give specific feedback to the assessor on a process or an observation. Where industry experts are involved in assessment judgements, your RTO’s assessor must still be fully qualified and meet the thresholds required by Clauses 1.13 and 1.14 of the Standards.
Coming up in Chapter 5:
Hear from other RTOs about how they manage and continuously improve trainer and assessor arrangements.
Visit Chapter 3 Chapter 3 aims to help providers develop and maintain their staff’s skills, knowledge and expertise as trainers and assessors.