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Changes to how ASQA manages provider risk apply from 27 September 2016

21 September 2016

ASQA has made an important shift in how it manages provider risk—moving from ‘provider risk ratings’ to ‘provider profiles’. Risk ratings are often used in transactional regulatory models where regulation focuses largely on assessing applications for approval.

While ASQA continues to prioritise the efficient assessment and risk treatment of applications, increasingly regulation is being influenced by the analysis of data and intelligence and the identification of systemic and provider risk. As a result, from 27 September 2016, ASQA will no longer use provider ‘risk ratings’ but instead a more detailed ‘provider profile’.

About provider profiles

Under this method, each provider’s profile is nuanced and dynamic, reflecting a range of data sources; this information does not translate into a single score or rating. Rather, this system allows a detailed profile for each provider, which includes a set of risk indicators. One such indicator is a provider’s ‘Compliance History’.

About the Compliance History indicator

A provider’s Compliance History is an indicator of the provider’s compliance with core regulatory obligations. The Compliance History indicator is based on information about compliance found through audits and complaints, and also takes into account a provider’s ability to meet standard reporting and payment requirements.

Finding out your provider’s Compliance History

ASQA will email providers a notification of their Compliance History before 31 October 2016.

If you have not received notification of your Compliance History category by the end of October, please contact the ASQA Info Line via email at enquiries [at] asqa.gov.au. The enquiry must be sent by one of your organisation’s registered email contacts, as listed on training.gov.au.

For privacy reasons, ASQA is unable to provide you with information on your Compliance History over the phone.