ASQA is changing, and our website is too. The most up to date information on our reforms and approach to regulation can be found on our regulatory practice page. We appreciate your patience as we complete a thorough review of our website during April. If you have any feedback, please contact us.

Chapter 5—Completion


This chapter focuses on the completion phase of the student’s experience with their registered training organisation (RTO); the end of their training and assessment; and the issuance of their certification. This is the fifth and final phase of the student’s journey.

The integrity of qualifications issued is critically important to students (and their employers). They need to be confident that their training and assessment has been high quality. Students want to receive their certification in a timely way to ensure they are not disadvantaged in seeking employment.

Under the Standards for Registered Training Organisations 2015 (the Standards) relevant to the completion phase of the student journey, RTOs are responsible for:

Was this page helpful?