Addressing notices of non-compliance for an accredited course

Please note the information on this page relates to accredited course development and not to the delivery by RTOs of training products (an accredited course is a training product).

This page provides an overview of what to do as a course owner when you receive a notice of non-compliance from ASQA.

If you receive a notice following the evaluation of an application for initial accreditation or renewal of accreditation you will need to:

  1. Demonstrate you have undertaken rectification action.
  2. Submit a revised course document that has been amended to address the non-compliance identified in the Accreditation Evaluation Report. This will need to be submitted on or before the due date specified in the notice of non-compliance.

You are able to include additional information external to the course document in your rectification submission using the ‘Course Owner Rectification Response Summary’ provided with the notice of non-compliance. We may ask for evidence of additional consultation documents to also be submitted.

For your rectification submission to be assessed, you will need to address every non-compliance identified in the Accreditation Evaluation Report and meet all of the requirements for course accreditation.

If the evidence provided addresses non-compliance, accreditation will be granted.

Amending areas already assessed as compliant

A common action that contributes to ongoing non-compliance is the amendment of content in areas of the course document initially assessed as compliant. If you intend on making changes to sections assessed as compliant or require clarification of the findings, please contact the Accreditation Assessor identified on the Accreditation Evaluation Report.

It is important that any potential changes to compliant areas be discussed with the Accreditation Assessor before you make them to the course document.

Rejection of rectification evidence

ASQA may reject your application if our evaluation of the rectification evidence determines the application remains non-compliant with the following requirements:

  • Standards for VET Accredited Courses
  • the Australian Qualifications Framework (AQF).

If you are not satisfied with ASQA’s decision, you may choose to request reassessment or review of the decision.

If your course is not granted accreditation after a reassessment or review of ASQA’s decision, you are able to submit a new application which addresses the areas of non-compliance ASQA identified. This new application will incur all relevant fees and charges applicable at the time it is submitted.

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