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Assessment of your application

Assessment overview

ASQA will assess your application to make sure all requirements for registration are met. Your application must meet the requirements at each stage before it can be progressed.

When you submit a registration application, you are declaring that your organisation is ready to start delivering immediately. If you are not completely prepared, and you do not have adequate resources, ASQA is likely to reject your application.

Initial registration applications undergo rigorous assessment to ensure the applicant organisation is able to comply with, and remain compliant with, a complex set of national standards. 

As per ASQA service standards, ASQA will finalise initial registration applications within six months of accepting a properly completed and fully compliant application.

Assessment stages overview

Completeness check

ASQA conducts an initial completeness check of each application.

If your application is incomplete, ASQA will contact you. You will have ten working days in which to provide all required information or supporting evidence. If you do not provide appropriate evidence within this ten-day timeframe, ASQA will reject your application and your application lodgement fee will be forfeited.

Once ASQA has commenced the ‘completeness check’ you will not be eligible for a refund of the application lodgement fee.

Risk assessment

If you successfully submit a complete application, your application will progress to a risk assessment.

At this stage, ASQA conducts an initial assessment of people associated with the organisation seeking registration to ensure they are ‘fit and proper’ (essentially, that they are of good character, and do not have a history that prevents them from being involved in an RTO).

ASQA will also look at your financial viability risk assessment tool during this stage.

ASQA will consider your organisation’s performance against financial metrics that indicate your ongoing capacity to maintain registration and meet all registration requirements. 

If your organisation is determined to be of an acceptable financial risk at this stage, the tool and supporting documents will be further reviewed during the assessment stage.

An application may be rejected at this stage if it does not satisfy the financial viability risk assessment requirements.

Once the application is assessed as acceptable to progress to the next assessment stage, asqanet will generate an assessment fee invoice. ASQA will not continue assessing your application until the assessment fee is paid in full.

Assessment (registration audit)

If your application progresses past the risk assessment stage, ASQA will commence its assessment, which will include an audit. The audit confirms that your organisation is prepared to commence delivering and assessing nationally recognised training. This audit includes a desk component which may be followed by a site visit component.

The audit will assess whether your organisation is compliant with the Standards for Registered Training Organisations (RTOs) 2015 (the Standards). The audit will also check whether you have relevant systems in place to deliver quality training and assessment for each training product in your application.

The auditor will conduct an assessment that considers information provided in:

  • the application form
  • the self-assessment and accompanying evidence
  • the financial viability risk assessment tool and accompanying evidence
  • the fit and proper person declarations
  • any other evidence ASQA has on file.

The auditor may also contact you for other evidence such as specific assessment tools or for clarification during the audit process.

If a site visit is required, the auditor will contact you to set a date. ASQA will conduct the site visit at one or more of your organisation’s venues.

At the site visit, the auditor will:

  • confirm evidence you have presented is complete and accurate
  • assess the suitability of facilities and resources available for training and assessment.

The site component of the audit is not an opportunity to present new or revised evidence to address non-compliance previously identified during the audit process.

The audit process does not include an opportunity to correct and re-submit additional evidence if non-compliance is identified during the audit process.

ASQA’s decision

The auditor will document the findings in an audit report. 

If non-compliance has been identified, the report will include a description of the gap in compliance.

ASQA will:

  • consider the findings in the report
  • make a decision about whether your organisation complies with the VET Quality Framework and whether your application will be approved.

ASQA will notify you of the decision, and provide a copy of the audit report after the audit and decision-making processes are complete.