Face-to-face teaching

Our trainers conduct observations in the workplace but have been advised they cannot go to the site. What can we do?

Where a provider is unable to attend a workplace to conduct training or assessment, consideration could be given to remote observation via other mediums. For example, a provider can:

use video recordings (from recording on a phone to more complex technologies)
use Skype and other video conferencing software for real-time observation and engagement.

If a student is working at their normal place of work, assessors can view that student’s participation in activities remotely and, using the same observation checklists they have when on site, continue to make valid and sufficient judgements.

It may be necessary to defer conducting the observations until such time as the RTO can effectively undertake this process.