More clearly distinguish the functions of monitoring provider performance and determining the most appropriate regulatory response where non-compliance is identified to improve consistency of performance assessment outcomes and proportionality of regulatory response.
Give providers opportunity to remedy any identified non-compliance within 20 working days, or in accordance with an undertaking to remedy (providing a longer period within which to address the non-compliance on a more systemic and sustained basis).
Enhance opportunity to undertake early dispute resolution.
Revise the report that is given to providers following performance assessment to more comprehensively describe any non-compliance as identified issues against the student-centred journey; reduce the amount of non-essential text; and distinguish between minor non-compliances or areas for improvement and more significant non-compliances.
Notify government agencies of provider non-compliance after the provider has had the opportunity to respond to the performance assessment report (except where there is significant and immediate risk to public funding, students or others as a result of the identified non-compliance).
In the short term, build on the information ASQA publishes in respect of regulatory decisions to include the main reasons for the decision, so as to improve transparency of decision-making.
In the long-term, publish a summary of ASQA’s findings regarding the provider’s performance against the standards.
The Australian Skills Quality Authority acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past, present and emerging.