More support

Below are a variety of further information resources for CRICOS providers.

ASQA Info Line

If you have any queries regarding CRICOS registration, you can contact the ASQA Info Line via:

• online form
• phone—1300 701 801  (dial +61 3 8613 3910 from outside Australia)

The Info Line is open 9am to 7pm Monday to Friday.

You can also talk to someone in your language by calling the Translating and Interpreting Service (TIS National) 131 450 to speak with us.

International Education

International Education is the international education arm of the Department of Education, Skills and Employment. 

Visit the International Education website to find out more about the Education Services for Overseas Students Act 2000 (ESOS) legislative framework, and to learn about:

• the Tuition Protection Service (TPS)
• compliance with the National Code
• changes to the legislative framework and changes to the regulatory authorities responsible for approval and registration under the ESOS Act.

International Education resources include:

• Getting started with CRICOS registration
• Overview of the ESOS framework
• Information on the National Code, and the National Code factsheets.

Fact sheets

ASQA publishes fact sheets to help providers understand ASQA's functions, role and processes (including auditing and financial viability risk assessment).

Help centre

ASQA's help centre provides answers to frequently asked questions. You can search the help centre by topics such as 'compliance' and 'risk assessment'.

If you can't find what you're looking for, you can ask ASQA a question by filling out the online enquiry form, or contacting our Info line.

Guidance for Providers

Guidance for Providers provide guidance and clarification on complying with the Vocational Education and Training (VET) Quality Framework—and other conditions defined in the National Vocational Education and Training Regulator Act 2011.

ASQA has issued general directions on learner transition, quality indicators, and the retention of student assessment items.

Forms

Application and notification forms for applying for, and maintaining, CRICOS registration.

Guides

ASQA has published guides that can assist CRICOS providers with initial registration and registration renewal.

Latest news

Stay up to date with the latest news from ASQA.

• Read the latest ASQA news
• Sign up to the ASQA newsletter so you never miss any information from ASQA.