How to lodge notices of default in PRISMS
You must give notices of provider default within three business days of the default occurring. These notices relate to each overseas student enrolled in, or undertaking, the course affected by the default.
Notices must be lodged in PRISMS for each confirmation of enrolment (CoE) of an affected student.
Each notice must include:
- the circumstances of the default (the date the default occurred and the reason for the default)
- the details of each overseas student affected by the default (physical and email address, home and mobile number)
- advice on:
- whether the provider intends to discharge its obligations to each student
- how the provider intends to discharge those obligations (if appropriate).
These notices are provided through PRISMS to ASQA (or another relevant ESOS agency) and the TPS Director (The TPS Director manages the Tuition Protection Service for overseas students).
If you have large numbers of overseas students affected by a default, remember that:
- you will need to report the event against each individual CoE
- reports may only be completed by an authorised user of PRISMS.
For guidance in giving these notices in PRISMS, see section 4.29 of the Provider User Guide. This guide is prepared by the Department of Education, Skills and Employment and available on https://prisms.education.gov.au.
Lodgement of these notices is a requirement under 46B(2) of the ESOS Act and under the Education Services for Overseas Students (Notifying provider default – requirements for a notice) Determination 2012 (No. 1).