Assessment

The RTO and employer are both responsible for ensuring students have access to applicable job tasks, resources and supervision while undertaking on-the-job training as well as off-the-job training.

Ultimately, the off-the-job training component of an apprenticeship is negotiated as part of the training contract between employer and apprentice/trainee and is registered and regulated by the appropriate training authority in your state or territory.

Assessment tools include the following components:

• the context and conditions of assessment
• the tasks to be administered to the student
• an outline of the evidence to be gathered from the candidate
• the evidence criteria used to judge the quality of performance (i.e. the assessment decision-making rules).

This term also takes in the administration, recording and reporting requirements of the assessment. An assessment tool may address a cluster of competencies as applicable for holistic assessment.

The tasks to be administered to the student, the outline of the evidence to be gathered from the student and the evidence criteria used to judge the quality of performance are sometimes referred to as the assessment instrument.

In providing assessment, your RTO must implement an assessment system. An assessment system:

• is a coordinated set of documented policies and procedures (including assessment tools and other materials needed to perform the task), and
• ensures assessments are consistent and are based on the Principles of Assessment and the Rules of Evidence.

The glossary in the Standards for Registered Training Organisations 2015 defines the term ‘training product’ as including an ‘Australian Qualifications Framework (AQF) qualification, skill set, unit of competency, accredited short course [or] module’.

Your RTO can deliver the certificate IV in this case if:

• the certificate IV is on your RTO's scope of registration
• the student completes the certificate IV before starting the diploma qualification (as specified in the Department of Education and Training’s Training Package Products Policy).

Showing authenticity in assessment means ensuring the evidence presented for assessment is the learner's own work.

ASQA does not prescribe the methods RTOs should use to ensure an assessment is authentic.

However, your RTO must consider how it will:

• ensure that the evidence gathered "belongs" to the learner being assessed and that it provides evidence of that person's skills and knowledge, and
• verify that the person you are enrolling, training and assessing is the same person that will be issued with a qualification or statement of attainment.

You may choose to utilise a mix of security measures to ensure authenticity.

One example might be:

• confirming a student's identity by using an accredited third party to confirm the student is the person who registered for and completed the assessment, and
• storing this confirmation with the assessment results.

There are many other security measures which RTOs can use.

Using third-party evidence is different to using a third-party provider to provide services on behalf of your RTO.

To inform a judgement about whether a learner has achieved competency, evidence is often collected by the assessor. However, other people (such as workplace supervisors) can also report what they see or hear to the assessor. Evidence collected in this manner is called third-party evidence (it is also sometimes called ‘supplementary evidence’).

A person collecting third-party evidence is not conducting any assessment. It remains the role of your RTO's assessor to make the judgement about whether competency has been achieved.

Your RTO does not require a written agreement to collect third-party evidence.

ASQA has developed a Fact Sheet about using third party evidence to assess competence. This tool provides valuable guidance as to how to develop an assessment system that will lead to the collection of quality evidence.

However, a third-party provider is any party who provides services under your RTO's registration, including undertaking assessment of training products.

Your RTO does require a written agreement to use a third-party provider.

Some examples of best practice for checking authenticity of online assessments might include: calling the learner and asking questions relating to assessment submitted or using the student’s webcam to take photos of the student at random intervals during the online assessment process.

The Standards require that evidence demonstrating current competency is from the present or the ‘very recent past’. The Standards do not specify the time that would be considered ‘very recent past’, as this may vary between industries.

However, trainers and assessors who have currently relevant skills and knowledge should be able to determine what constitutes ‘very recent past’ for their particular industry area. Your RTO must determine whether the evidence is recent enough to show the learner is competent at the time the assessor makes an assessment decision. For example, a computer programmer who has 10 years’ experience but has not been directly involved in hands-on programming work for the past three years may not have current skills in, or knowledge of, contemporary programming methods. However, the programmer may be able to update their skills and knowledge though a ‘gap training’ program.

This does not mean older evidence cannot be included in the evidence used to make an assessment judgement. However, older evidence must be supported by evidence that the person has the required skills and knowledge at the time of the assessment.