Resources for providers

11 May 2020

As ASQA continues to offer regulatory flexibility for training delivery, the Three Step Framework for a COVIDSAFE Australia sets the direction for easing restrictions and the gradual reopening of the training sector.

In preparation for staff and students returning during the coming months, we’ve highlighted some resources to help you create a safe work and training place, as well as various other support that may be relevant to your organisation.

  • The Safe Work Australia website contains guidance material on operating in a COVID-19 safe manner, including an employer’s duties under Work Health and Safety legislation and advice on cleaning your premises.
  • The website provides COVID-19 specific information on paying employees, JobKeeper scheme and assistance for paying apprentices and trainees, as well as information about support available for casual employees. You can also access its resources by phone on 13 28 46 or via webchat.
  • The Australian Taxation Office contains information about support measures for eligible businesses and employers, including JobKeeper payments so business can continue to pay employees, the possibility of varying PAYG instalments to boost cash flow and the increased instant asset write-off.

ASQA also encourages you, your staff and students to sign up to the COVIDSafe app. The app speeds up the process of identifying people who have been in close contact with someone diagnosed with coronavirus, quickly stopping further spread of the virus in the community.

ASQA acknowledges that states and territories will work through the three steps of the plan at various paces. For up-to-date information, providers should look to local authorities or visit

For assistance in maintaining quality training in these challenging times, please remember to visit our website, which includes up-to-date guidance on key challenges, including distance education.

For further information, please contact us.

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