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Yes, you may use social media to undertake marketing. Your RTO number must be included and must be clearly visible on the home page of the account. Any advertising (e.g. a promotional post) must also include the RTO number. However, a reply to a customer enquiry does not require the RTO number.
Your RTO number must be included in all marketing, including radio and tv advertising.
If your marketing material references a specific qualification or unit of competency, the material must include the code and full title of the training product being advertised.
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