ASQA has sent an email containing a unique URL to every RTO’s registered email address for its CEO contact, as listed on training.gov.au.
RTOs have until midnight AEDT 31 March 2019 to complete and submit the declaration.
The declaration must be completed by the person who is legally responsible for the registration of the RTO (the Chief Executive Officer).
If an RTO has not received the email from ASQA, it should take the following steps:
Check their spam/junk mail folder.
Check that the email address for its CEO contact is correctly listed on training.gov.au. If the address is incorrect, the RTO should update the contact details in asqanet, and then contact the ASQA Info Line to request that ASQA re-send the email.
If the RTO has previously unsubscribed from ASQA emails, they should contact email@example.com and ASQA will reactivate the subscription to ASQA emails.
If none of the above apply, the RTO should contact the Info Line and advise that the RTO has not received the email.