How do I get a refund from my closed provider?
Answer
When a provider is in liquidation, or ceases to operate, you need to contact the training provider or the liquidator for any matter regarding course fees. ASQA does not have a role in recovering fees; however, ASQA can provide you with contact details for the liquidator, or for the relevant consumer protection agency in your state or territory.
- Please refer to ASQA’s information on ‘What to do when your provider closes’