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Speak to an ASQA representative

An ASQA representative can assist you with your enquiries around a range of VET related topics including becoming an RTO, lodging a complaint about an RTO, and obtaining student records.

Before you contact ASQA please be aware that we cannot assist you with:

  • status updates for applications and complaints
  • topics that do not fall under ASQA jurisdiction, such as refunds, government funding.

By phone

To speak to an ASQA representative please contact the ASQA info line on 1300 701 801 between 9.00 am and 7.00 pm Eastern Standard Time (EST), Monday to Friday (dial +61 3 8613 3910 from outside Australia).

Interpreter services are available through the Australian Government's Translating and Interpreting
Service by calling 131 450.

Online

You can contact ASQA online by completing the ask ASQA a question online form or email enquiries [at] asqa.gov.au

To provide feedback about ASQA email feedback [at] asqa.gov.au

Post

ASQA's postal address is GPO Box 9928, Melbourne, VIC 3001.

Twitter

Follow us on Twitter for the latest news and all things ASQA related.

Service of subpoena

To be addressed to:
The Proper Officer
ASQA Legal Services
Level 10, 255 Elizabeth Street
SYDNEY NSW 2000

GPO Box 9928
Sydney NSW 2001