Skip to main content
  • RTO Standards Guide
  • Accredited Course Standards Guide
  • asqanet
  • asqaconnect
Australian Government Australian Skills Quality Authority
  • Contact us
  • News & Events
  • Complaints

Main navigation

  • RTOs
    Close
    RTOs
    • What is an RTO?
    • How to become an RTO
      • Prepare your RTO application
      • Submit your RTO registration application
      • How we assess RTO applications
      • RTO application decision
    • Renew RTO registration
      • How to renew your registration
      • How we assess your registration renewal
    • Change RTO scope
      • Change RTO scope | Add training products
      • Change RTO scope | TAE Training Package evidence
      • Change RTO scope | Application process
      • Change RTO scope | Remove training products
      • When training products change
    • Withdraw registration
    • Requirements and responsibilities
      • Complying with legislation
      • Complying with ASQA requirements
      • Qualifications and statements of attainment
      • Data collection and provision
      • Other licensing and registration requirements
    • Change RTO details
      • Change business address
      • Change key staff or their contact details
      • Change legal or business name
      • Change scope of registration
      • Change to financial status
      • Change to legal entity type, ownership, and mergers
      • Changes due to COVID-19
      • Keep delivery locations updated
    • Focus on compliance - Spotlight On
      • Series 1 | Trainers and assessors
      • Series 2 | Assessment Validation
      • Series 3 | Assessment
      • Series 4 | Student support
    • Users’ guide to the Standards for RTOs 2015
      • Introduction to the RTO standards users' guide
      • Chapter 1—Marketing and recruitment
      • Chapter 2—Enrolment
      • Chapter 3—Support and progression
      • Chapter 4—Training and assessment
      • Chapter 5—Completion
      • Chapter 6—Regulatory compliance and governance practice
      • Appendix 1—Index to Standards/clauses as referenced in the users’ guide
      • Self-assessment tool
    • ASQA delegations
    • More support
  • ESOS providers
    Close
    ESOS providers
    • What is an ESOS provider?
    • How to become an ESOS provider
      • Prepare your ESOS application
      • Submit your application
      • How we assess ESOS applications
      • ESOS application decision
    • ESOS requirements
      • Legislative obligations
      • Quality of training experience
      • Maintaining your registration
      • Reporting obligations summary
      • Provider default obligations
      • Education agents
      • Tuition fee obligations
    • English-language courses (ELICOS)
    • Change ESOS registration
      • Change ESOS registration | Documentation requirements
      • Change ESOS registration | Fees
      • Change ESOS registration | Application process
    • Renew registration
    • Change CRICOS details
    • How we process applications
    • Withdraw registration
    • More support
  • Course accreditation
    Close
    Course accreditation
    • What is an accredited course?
    • Apply for course accreditation
      • Step 1—VET course concept
      • Step 2—Course development
      • Step 3—Course submission
      • Step 4—Application assessment
      • Step 5—Decision
      • Users’ guide to developing a course document
    • Manage a course
      • Amend a course
      • Cancel a course
      • Extend a course
    • Renew a course
      • Step 1—Intention to renew
      • Step 2—Course redevelopment
      • Step 3—Submit course renewal
      • Step 4—Application assessment (renewal)
      • Step 5—Decision (renewal)
    • Course owner responsibilities
    • Users’ guide to the Standards for VET Accredited Courses
      • Foreword
      • About the Standards
      • About this guide
      • National course document template
      • Standards
      • Accredited courses guide appendices
    • More support—Course accreditation
  • Training package assurance
  • Students
    Close
    Students
    • How ASQA can help students
    • Choosing a course and provider
    • Provider closures
    • Student records
    • Complaints about providers
    • More support
      • Courses and providers
  • Guidance & resources
    Close
    Guidance & resources
    • Focus on compliance - Spotlight On
      • Series 1 | Trainers and assessors
      • Series 2 | Assessment Validation
      • Series 3 | Assessment
      • Series 4 | Student support
    • Third-party agreements
      • Third-party written agreements
      • Third-party agreements for VET in schools
    • Annual declaration on compliance
    • Practical training and assessment
    • Online learning
      • Planning online learning
      • Marketing and enrolment for online learning
      • Online student support
      • Online training and assessment
    • Managing natural disaster and pandemics
    • Resources
      • Users' guide to Standards for RTOs 2015
      • Users’ guide to developing a course document
      • Accredited Course Standards Guide
      • Fact sheets
      • FAQs
      • Forms
      • Guidance for Providers
      • Guides and tools
      • Presentations
      • Publications
      • Videos and webinars
  • How we regulate
    Close
    How we regulate
    • Our approach
    • Risk-based regulation
    • Regulatory priorities
      • ASQA's regulatory risk priorities 2022-23
      • Setting our Regulatory Risk Priorities
    • Self-assurance
      • Towards self-assurance
      • Draft model for self-assurance
      • Building a shared understanding of self-assurance
    • Strategic reviews
      • Past strategic reviews
    • Our regulatory practice
    • How we engage and educate
      • Provider Roundtable
      • Stakeholder Liaison Group
      • Consultation
    • Performance assessment (audit)
      • How to prepare for a performance assessment
      • During your performance assessment
      • After your performance assessment: If you’re compliant
      • After your performance assessment: If you’re non-compliant
    • Provider profiles
  • About us
    Close
    About us
    • ASQA overview
      • Our role
      • Our values
      • Key legislation
      • Our leadership and organisation
      • National Vocational Education and Training Regulator Advisory Council
      • Work with us
    • VET sector overview
      • National register of VET
      • Training Package Assurance
      • Training packages
    • Fees and charges
      • Current ASQA fees and charges
      • Annual registration charge
      • Transition arrangements
      • Cost Recovery Implementation Statement (CRIS)
      • How we consult on fees and charges
      • ELICOS fee relief
    • Reporting and accountability
      • Annual reports
      • Corporate Plan
      • Gifts and benefits register
      • Consultation
      • Service standards
      • Surveys
      • Corporate publications
      • Privacy policy
      • APS employee census results
      • Financial reporting
      • Freedom of information
      • Harradine report
      • Information publication scheme
      • Child Safety Policy
    • Contact us
      • Office locations
    • Complaints
      • Complaints about training providers
      • Complaints about ASQA
      • More support
    • Using this website
      • Accessibility
      • Disclaimer
      • Site map
      • Copyright
  • Contact us
  • News & Events
  • Complaints
How to become an ESOS provider
  • Prepare your ESOS application
  • Submit your application
  • How we assess ESOS applications
  • ESOS application decision
  • Home
  • How to become an ESOS provider
  • How we assess ESOS applications

How we assess ESOS applications

Once your lodgement fee is paid we review your application to check it is complete. We also review your fit and proper person declarations and financial viability.

If your application is incomplete, you have 5 business days to provide the missing information.

When your application is complete, you’ll receive an assessment fee invoice. Once the fee is paid we assess your registration application and evidence to ensure it meets the relevant standards.

If we identify that you have not yet met the relevant standards, you may be given an opportunity to respond.

We will send you a letter when we have made a decision about your application.

Assessment process

There are 5 steps in the assessment process:

1. Meet your assessor

You will be assigned an assessor who will call you to discuss:

  • the process
  • dates for your opening meeting and interview days
  • your interview (in person or video conferencing).

2. Opening meeting

This meeting is between you and your assessor. Your assessor will explain the registration assessment process to make sure you understand it. 

This is your chance to ask any questions, and you can provide more information about your organisation.

3. Evidence review and interview

Your assessor will review the evidence provided with your application and may request more evidence or information from you.

They will arrange an interview either at your premises or by video conference. You may have more than one interview.

The interview process helps us to:

  • understand how your organisation intends to operate
  • clarify the information you’ve provided
  • explore your organisation’s compliance against the standards.

We may also interview your management and proposed trainers and assessors.

During the interview your assessor will validate your evidence. They may collect evidence from observing your facility in person, or virtually. 

Depending on the scope of your assessment, evidence may be gathered from your training equipment and resources (physical or virtual).

4. Closing meeting

Your assessor will arrange a closing meeting with you, to discuss any issues identified during the review.

After the closing meeting your assessor will:

  • review any additional evidence requested from you
  • prepare your registration assessment report (includes any areas that do not meet the relevant standards and the reasons for our decision). 

5. Decision

If your application meets the relevant standards:

We will make a decision about your application.

If your application does not meet the relevant standards:

You will receive a registration assessment report and a letter. 

Your registration assessment report will detail the areas that your application does not meet the relevant standards and how to address them.

You have 20 business days to respond. Your due date will be listed in your letter.

Related links

  • More support - ESOS providers
Was this page helpful?

Share

Print
Australian Government Australian Skills Quality Authority
Logo Working Together

Footer

  • RTOs
  • Guidance & Resources
  • How we regulate
  • About Us
  • CRICOS
  • RTO standards
  • Our regulatory practice
  • Contact us
  • Students
  • Course accreditation
  • Privacy
  • Using this website

Subscribe to our newsletter

  • Twitter
  • LinkedIn
  • YouTube
Logo Working Together
Flag TI Aboriginal flag

The Australian Skills Quality Authority acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past, present and emerging.