asqanet application and audit status glossary
The following document outlines terms that may appear in your asqanet Provider Portal. The first table lists each status and sub-status that appears on applications*; the second lists each status and sub-status that appears on audits.
*includes notifications of material change or event and notifications of detail changes.
For more information, please contact the ASQA Infoline via email or on 1300 701 801 between 9.00 am and 7.00 pm Eastern Daylight Time (EDT), Monday to Friday (dial +61 3 8613 3910 from outside Australia).
| Status | Sub-status | Definition |
|---|---|---|
| Submitted | Pending Payment | The application has been submitted and an application fee invoice has been issued which is awaiting payment. |
| Submitted | Pending Lodgement Payment | The application has been submitted and an application fee invoice has been issued which is awaiting lodgement fee payment. |
| Submitted | Pending Initial Review | The application has been submitted and application fees (if relevant) have been paid, and is currently in-line to be allocated to an Assessment Officer for a completeness check. |
| Reviewing | In Progress | An Assessment Officer is conducting the initial review of the application’s completeness. |
| Returned | Additional Info Requested |
A review of the application has determined that it is incomplete and the applicant has been notified. The application either does not contain all of the required information or the information has not been provided in the manner requested. Note: The time an application spends in this sub-status does NOT count towards ASQA’s published services standards for application processing. |
| Reviewing | Resubmitted – Pending Review | Additional information to address incompleteness has been received and is being reviewed. |
| Processing | Risk Assessment in Progress | An Assessment Officer is conducting a risk assessment of the application and a decision is being made to either approve or reject the application, or refer it for further assessment. |
| Processing | Pending Assessment Payment | The application has been deemed to be complete and referred for further assessment, and is awaiting payment of the assessment fee invoice before assessment will commence. |
| Processing | Referral In Progress | The application has been deemed to be complete and referred for further assessment. |
| Finalising | In Progress | Assessment of the application has been completed and a decision has been made. The applicant should be notified of the application outcome at this stage. |
| Closed | Approved | A decision to approve the application has been processed and any changes will be uploaded to training.gov.au or cricos.education.gov.au, as applicable |
| Closed | Rejected | A decision to reject the application has been processed. |
| Closed | Withdrawn | The application has been withdrawn with consent from or notification sent to the applicant. |
| Closed | Unpaid Invoice | The application has been withdrawn by ASQA due to an application fee invoice not being paid. |
| Status | Sub-status | Definition |
|---|---|---|
| In Progress | Audit Conducted | The audit has been conducted and the audit report is being prepared. |
| In Progress | Audit Stopped | The audit has been stopped but can be resumed. |
| In Progress | Referred to Manager | An initial recommendation has been made and has been referred to an ASQA manager for approval. |
| In Progress | Referred for QA | The audit report has been prepared and has been referred to a Manager for Quality Assurance (QA). |
| Pending | Audit Stopped | The audit has been stopped but can be resumed. |
| Response in Progress | Response Requested | ASQA has issued a notice to the applicant/provider (warning letter, intent to sanction, etc) and has requested a response. |
| Finalising | Referred to Manager | The audit report has been prepared and is currently with a Manager of Regulatory Operations for QA before being released. |
| Finalising | Preparing Report | ASQA is finalising the audit report. If additional evidence was requested, this may occur after receiving the requested response from the applicant/provider. |
| Finalising | Recommendations Completed | A recommendation has been made regarding the outcome of the audit. |
| Finalising | Recommendations Supported | The recommendation has been accepted by ASQA senior management. |
| Finalising | Decisions Actioned | The recommendation made by ASQA senior management has been actioned by regulatory staff. |
| Finalising | Decisions Recorded | ASQA senior management have made their decision on the audit. |
| Finalising | Awaiting Decision | The audit is awaiting a decision by ASQA senior management. |
| Finalising | Decisions Recorded | ASQA senior management have made their decision on the audit. |
| Finalising | Decisions Actioned | The recommendation made by ASQA senior management has been actioned by regulatory staff. |
| Finalising | Audit Stopped | The audit has been stopped but can be resumed. |
| Closed | Not Conducted - Cancelled | The audit has been closed prior to being conducted. |
| Closed | Conducted - Cancelled | The audit has been closed after being conducted. |
| Closed | Audit Complete | The audit has been conducted. |
| Closed | Audit Stopped | The audit has been stopped. |
