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The Australian Skills Quality Authority (ASQA) has cancelled the registration of ACG Global Australasia Pty Ltd RTO 40393, trading as Nationwide Academy. The cancellation took effect from 13 July 2026 and has been published on the National Register.

ASQA’s decision to cancel the registration was based on findings during a compliance investigation that ACG Global Australasia Pty Ltd, trading as Nationwide Academy, did not meet the conditions of registration, including Fit and Proper Person and Financial Viability Requirements; had issued qualifications and/or statements of attainment without adequate assessment; and/or did not ensure students had successfully satisfied all requirements prior to issuing VET certification.

Given the significant issues identified during the compliance investigation and the potential safety risks to impacted individuals, others in the workplace, and the community, high priority action is required by ASQA to consider the legitimacy of the qualifications and/or statements of attainment issued by ACG Global Australasia Pty Ltd.

Based on the findings during the compliance investigation, ASQA is now commencing a process to issue notices of intent to cancel qualification(s) and/or statement(s) of attainment issued by ACG Global Australasia Pty Ltd, trading as Nationwide Academy, between 5 September 2023 to 13 July 2026.

The Notice of Intent invites you to provide a written response no later than the date and time specified in the notice. 

The following qualifications and/or statements of attainment issued by ACG Global Australasia Pty Ltd during the period 5 September 2023 to 13 July 2026 have been affected:

Code Title
BSB40520 Certificate IV in Leadership and Management
BSB50420 Diploma of Leadership and Management
TAE40116 Certificate IV in Training and Assessment
TAE40122 Certificate IV in Training and Assessment

Unit Code Unit Name
BSBLDR414 Lead team effectiveness
BSBOPS405 Organise business meetings
BSBWHS411 Implement and monitor WHS policies, procedures and programs
TAEASS412 Assess competence
TAEASS512 Design and develop assessment tools
TAELLN411 Address adult language, literacy and numeracy skills
TAELLN421 Integrate core skills support into training and assessment

 

If you received a Notice of Intent, you should respond by the date and time in the notice.

If you did not receive a Notice of Intent and think your qualification might be impacted, please contact ASQA on 1300 701 801 (dial +61 3 9613 3910 from outside Australia).

Notice to impacted individuals

Information for employers and the general public who may be impacted by ASQA’s regulatory actions is available on the DEWR website.

 

Respond to a Notice of Intent

FAQs

The RTO Student Management System and/or the National Centre for Vocational Education Research (NCVER) has a record of you being enrolled in a course and being issued a qualification and/or statement of attainment during the period of time referenced in the notice.

ASQA has not made a decision about your qualification(s) and/or statement(s) of attainment yet. 

The Notice of Intent is the first step in the process to consider the validity of your qualification(s) and/or statement(s) of attainment. The notice advises you that ASQA considers the qualification(s) and/or statement(s) of attainment issued to you by the RTO should be cancelled for the reasons outlined in the notice. 

You now have an opportunity to tell ASQA why your qualification(s) and/or statement(s) of attainment should not be cancelled and provide supporting documentation and any relevant information to support your response.

The first step is to read the attached Statement of Reasons and linked Qualification Integrity Report, then respond to the Notice of Intent and provide supporting documentation and relevant information. Please go to the ASQA Portal and use your unique reference number as noted at the top of the Notice of Intent letter sent to you.

It is important you reply by the date specified in the notice as ASQA has not yet made a decision about your qualification(s) and/or statement(s) of attainment.

If you were enrolled in a course and have been issued a qualification or statement of attainment by the RTO during the period of time referenced in the notice, and have not received a Notice of Intent, it is important you call ASQA on 1300 701 801 (dial +61 3 9613 3910 from outside Australia).

We may not have had correct contact details to send you a Notice of Intent, but may still be intending to cancel your qualification and/or statement of attainment. 

If we intend to cancel your qualification and/or statement of attainment, to enable you to best respond to the Notice of Intent, we will send you the Qualification Integrity Report.

The first step is to respond to the Notice of Intent you received from ASQA and provide supporting documentation and relevant information. Please go to the ASQA Portal and use your unique reference number as noted at the top of the Notice of Intent letter sent to you.

It is important you reply by the date specified in the notice as ASQA has not yet made a decision about your qualification(s) and/or statement(s) of attainment.

You can provide information on the qualification(s) you received in the response form. If you received a different or more qualifications than what is listed on the Notice of Intent, please respond and: 

  • tell us which qualification(s) you received from this training provider 
  • tell us the date the qualification was issued
  • send us a copy of the certificate. 

The email you received with the Notice of Intent and Statement of Reasons included a link to the Qualification Integrity Report. If you did not receive the email, or cannot open or access the Qualification Integrity Report, please:

The Notice of Intent you received from ASQA specifies the date you should respond by. 

ASQA will consider your response before it makes a decision on whether or not to cancel your qualification(s) and/or statement(s) of attainment.
 

ASQA will consider granting an extension of time to submit a response to the NOI in exceptional circumstances.

You can apply for an extension of time to submit a response by completing the Request for additional time to provide a response form.

You will need to explain why you are seeking an extension of time and provide supporting evidence demonstrating the reasons you require an extension. Further information is available on the Request for additional time to provide a response form.

Your application for an extension will need to be submitted no later than the end of the response period specified in the Notice of intent.

ASQA will consider your application and advise you if your request has been granted or not.

ASQA has created a secure portal which will allow you to lodge your response and any supporting documentation and relevant information. Please go to the ASQA Portal and use your unique reference number as noted at the top of the Notice of Intent letter sent to you.

The file types allowed for upload are jpg, jpeg, gif, zip, pdf, png, txt, html, htm, xls, xlsx, ppt, pptx, doc, docx, avi, mov, wmv, wav, m4a, mp3 and mp4.

Files exceeding 50 MB will not upload for submission, and you will not be able to upload more than 15 files in total. To upload large files and/or more than 15 separate files, you may combine several files into zipped folders for uploading.

Please note that ASQA is unable to access some file types, including Google drive and Dropbox documents. You can provide the intended information by downloading the documents from your Google Drive/Dropbox and following the process above. 

If you have supporting documentation and relevant information that you are still unable to upload due to size restrictions, please state this in your response.

For assistance with how to upload or zip files, please contact us or call 1300 701 801 (dial +61 3 8613 3910 from outside Australia).

If you have relevant information to provide in response to the notice of intent, but do not have or cannot find supporting documentation, you should still submit a response providing as much relevant information as you can. 

However, without supporting documentation and relevant information to address the issues in the Statement of Reasons included in your Notice of Intent, or an ability to demonstrate other exceptional circumstances, it is likely ASQA will decide to cancel your qualification(s) or statement(s) of attainment. 

The response to the Notice of Intent is your opportunity to tell ASQA why your qualification(s) and/or statement(s) of attainment should not be cancelled and provide supporting documentation and any relevant information to support your response.

If you have supporting documentation and relevant information that demonstrates you undertook valid training and assessment to achieve the learning outcomes or competencies required, or to demonstrate other exceptional circumstances, you should provide this to ASQA. 

The evidence table below provides examples of the types of supporting documentation and relevant information you could provide to demonstrate necessary training and assessment was delivered and how relevant this may be.

Relevant evidence you can provide to demonstrate the necessary training and assessment was delivered by the RTO  
 		 Evidence that may be relevant but is unlikely to be sufficient on its own
 		 Evidence not considered to demonstrate the necessary training and assessment was delivered by the RTO  
 

Documents related to your assessment with the RTO. For example:

  • assessment feedback
  • marked assignments
  • assessment outcomes
  • training module completion report
  • completed assessment activities
  • evidence of completing work placement/s. These records should include both the names and signatures of employer/supervisor and a representative from the RTO. (usually in the form of a work placement or logbook)
  • an outline of the period of enrolment and what assessment, including work placement where applicable, occurred during that period
  • completed assessment records, including assessment of Recognition of Prior Learning (RPL) applications. These records should include details of the units of competency being assessed, and the name and signature of the person from the RTO who assessed your submissions.

 

 

 

 

 

 

 

 

 


 
  • written statements that describe your skills and experience
  • proof of employment in industry 
  • evidence of current related work (within last 12 months) 
  • evidence of related work prior to the issuance of the qualification(s) and/or statement(s) of attainment
  • documents, videos, photos submitted as part of an RPL process, without showing that the RTO has assessed these documents
  • letters of support from employers 
  • letters of support from trainer/assessor qualified to deliver the relevant qualification(s) or unit(s)
  • documents only showing you did training with the RTO 
  • VET qualifications or Statements of attainment issued by another RTO in a similar or same field
  • higher education qualifications issued in Australia in a similar or same field
  • evidence that overseas qualifications in a similar or same field have been assessed as equivalent to Australian qualifications by another Australian organisation.
     
  • identity documents 
  • qualifications and transcripts issued by the cancelled RTO 
  • payment receipts 
  • overseas qualifications 
  • RPL checklists or application forms from third parties not signed by the RTO 
  • resumes without other workplace evidence 
  • workplace policies and procedures 
  • blank workplace forms or templates 
  • VET qualifications or statements of attainment issued by another RTO in a different field 
  • Higher education qualifications issued in Australia in a different field 
  • training and assessment evidence from other RTOs (e.g., placement workbooks or assessment evidence with other RTO branding) 
  • payslips 
  • statements of participation in non-accredited training 
  • evidence of completed professional development 
  • enrolment forms/confirmations 
  • acknowledgement of assessment submission emails from the RTO 

If you decide not to respond to the Notice of Intent, ASQA may cancel your qualification(s) and/or statement(s) of attainment. 

ASQA will not consider any response after the date specified in the notice. If you do not respond by the date specified in the notice, ASQA may cancel your qualification(s) and/or statement(s) of attainment.

ASQA will review all the supporting documentation and relevant information you provide before making a decision. 

ASQA will notify you of the outcome of its decision and provide you with information on the next steps.
 

ASQA will provide you a written notice of its decision after it has reviewed all the supporting documentation and relevant information you have provided.

ASQA will notify you of the decision via email. 

The decision to cancel qualification(s) and/or statement(s) of attainment is a reviewable decision. You have the right to have the decision reviewed. 

If the decision is made by the Regulator, you cannot apply to ASQA to reconsider the decision. You may apply to the Administrative Review Tribunal (the ART) (formerly the Administrative Appeals Tribunal) for a review of the decision.  More information on the review process can be found on the ART website (https://www.art.gov.au/)

If a decision is made by a delegate of ASQA, you may be able to apply to ASQA to reconsider the decision. More information on the review process can be found on the ASQA website (https://www.asqa.gov.au/resources/forms/application-asqa-review-decision). 

The written notice of a decision will include information on how you can apply to ASQA to reconsider the decision and/or apply to the ART for a review of the decision.

If you apply to the ART for a review of the decision, you should notify ASQA of this in writing to qualificationintegrity@asqa.gov.au.

ASQA will provide you a notice of its decision after it has reviewed all the supporting documentation and relevant information you have provided.

If you did not respond to the Notice of Intent, ASQA will provide you a notice of its decision after the date specified in the notice.

Where ASQA makes a decision to cancel a qualification(s) or statements(s) of attainment, the cancellation decision is published on the National Register. However, ASQA will not include your personal details in the publication.  

ASQA will use the information provided in your response in line with the ASQA privacy policy. ASQA may share personal information, including whether a qualification/statement of attainment has been cancelled, and your response with other government agencies and law enforcement.

ASQA will notify the Office of the Student Identifiers Registrar.  The Office manages the register that holds each individual’s Unique Student Identifier (USI) Record.

The RTO cancellation decision has been published on the National Register.

If your qualification(s) and/or statement(s) of attainment is/are cancelled, you are required to return your certificate(s). 

The documents must be returned to ASQA within 30 days of the date of your notice of decision to cancel. You may incur a penalty if you do not comply.

If you continue to use your qualification(s) and/or statements of attainment(s), ASQA may take further action and penalties apply. 

You can return your original certificate(s) to ASQA at:

Attention: Qualification Cancellations 
Australian Skills Quality Authority 
GPO Box 9928 
BRISBANE QLD 4001 

If you received your certificates in a digital format from the RTO, you must return them to ASQA by email: qualificationintegrity@asqa.gov.au

This requirement may be impacted if you apply to the ART for a review of this decision. If you notify us of your application for review in writing to qualificationintegrity@asqa.gov.au within 30 days of the decision, the decision will not come into effect until the ART makes a decision on your application. In this circumstance you do not need to return your certificate unless the decision comes into effect.

The first step is to respond to the Notice of Intent and provide supporting documentation and relevant information. Please go to the ASQA Portal and use your unique reference number as noted at the top of the Notice of Intent letter sent to you.

It is important you reply to the Notice within the specified period as ASQA has not yet made a decision about your qualification. 

You should consider telling your employer and Licensing Authority that you are engaging with ASQA in this process if your qualification(s) and/or statement(s) of attainment:

  • is/are required for you to undertake your role
  • was/were presented to your employer for you to be appointed to your role
  • was/were included as an educational requirement to obtain an industry-based licence or registration.
     

The first step is to respond to the Notice of Intent and provide supporting documentation and relevant information, using the link provided in the notice.

 It is important you reply to the Notice and within the specified period as ASQA has not yet made a decision about your qualification.

If you used the qualification(s) or statement(s) of attainment as part of your visa application process, you should consider telling your migration agent and/or the Department of Home Affairs you are engaging with ASQA in this process. If you are currently enrolled with another training provider, you should consider telling your current training provider that you are engaging with ASQA in this process.

There are several consumer protection agencies that may be able to assist.

The Australian Competition & Consumer Commission (ACCC) has advice for Problem with a product or service you bought on their website.

If you have a VET Student Loans debt that you believe you should not have, you can contact VET student loan complaints for information and advice, or phone 1300 362 072.

If you are an overseas student, then you can contact the Overseas student complaints for assistance.

ASQA will provide you a written notice of its decision after it has reviewed all the supporting documentation and relevant information you have provided.

Where ASQA makes a decision to cancel qualification(s) and/or statement(s), ASQA recommends searching for a registered training provider or training course on Your Career. Your Career is Australia's directory of training. It includes information on training in Australia for school leavers, students, apprentices, and employers.

When choosing a training or education provider, it is important to consider whether the provider and the course will meet your needs and expectations. ASQA’s Choose a course & provider section includes a consumer checklist with important questions to ask a potential provider.

You could undertake a Recognition of Prior Learning (RPL) assessment with another provider. RPL may be based on evidence collected through formal, non-formal and informal learning to determine the extent to which a person has achieved the required learning and/or competency outcomes to be awarded a unit of credit; this is often matched with ‘gap’ training, to meet the full competency requirements of a unit or course. ASQA’s website includes information and a fact sheet for students on Credit transfer and recognition of prior learning. There is also a useful fact sheet on Choosing the right training and staying safe on the Your Career website.

Formal learning may mean completed units of study that are related to the credit being sought, but not equivalent and/or no longer current.

Non-formal learning refers to learning, which is structured and focused, but which is delivered outside the Australian Qualifications Framework; for example, seminars, continuous professional development activities, and non-accredited training.

Informal learning refers to learning which is gained without syllabus or curriculum without any formal or non-formal direction – in the vocational sector this often relates to skills acquired through the workplace, which have not been directed by an instructor or structured to lead to a recognised outcome.

You can provide a variety of documentation. This includes, but is not limited to:

  • records of previously completed training
  • assessment items
  • assessment records and/or
  • declarations from a student’s employer

You can also speak with your employer about other training opportunities.

Once a qualification and/or statement of attainment is cancelled it is no longer valid. You will not be able to use it to seek a credit transfer.

Call ASQA on 1300 701 801 (dial +61 3 8613 3910 from outside Australia).
If you are experiencing distress help is available 24 hours a day, 7 days a week, anywhere in Australia. If you need help now, call: 

  • Lifeline – 13 11 14 
  • Beyond Blue – 1300 224 636.