ASQA is pleased to announce that the new asqanet is now available.
The new asqanet allows you to:
- lodge online VET and CRICOS applications, including applications for reassessment and review of an ASQA decision and online payments
- notify ASQA of material changes or events for your RTO or CRICOS provider
- view applications submitted by all users on behalf of your RTO and CRICOS provider, and
- review and update your RTO and CRICOS provider details without submitting a form.
How can I access the new asqanet system?
If you are a Chief Executive/Principal Executive Officer
In preparation for the release of the new asqanet on 27 September, ASQA created administrator user accounts for those people nominated as Chief Executives and/or Principal Executive Officers for:
- existing RTOs
- RTO applicants who have completed and submitted their initial registration applications
- registered CRICOS providers, and
- CRICOS provider applicants who have completed and submitted their initial registration applications.
When staff or consultants create their own accounts, they will need to request access from these administrators. People with administrator user accounts can then grant access to staff or consultants to act as agents for the organisation.
ASQA will email you the account details on 27 September and you can access the site at asqanet.asqa.gov.au.
If you are another ASQAnet user (such as an RTO staff member or consultant)
If you were a user of the former ASQAnet web portal, but you’re not nominated as Chief Executive or Principal Executive Officer, you will need to re-register to use the new asqanet.
Staff and consultants can create their own accounts by:
- Registering to use asqanet at asqanet.asqa.gov.au, and then
- Requesting agent access to the organisation.
The administrator may then choose to grant ‘agent access’ to you.
How can I learn how to use the system?
ASQA has published an ‘Introduction to using the new asqanet’ quick guide for all users which contains a range of information about how you can:
- Register to use asqanet
- Update your personal details
- Request to link your user account to an organisation
- Grant agent access to other users
- Apply for initial registration as an RTO or CRICOS Provider
- Notify ASQA of changes to your RTO or CRICOS Provider details
- Apply to renew your RTO or CRICOS Provider registration
- Apply to change the scope of your RTO or CRICOS Provider
- Make a report about a provider
What if I’m unable to access the system on the launch date?
To ensure the performance of asqanet is not affected by all ASQA RTO and CRICOS providers registering to explore the new web portal on day one, there will be a restriction on the number of users that can access the web portal at same time.
If the maximum number of users is already using the web portal at the time you attempt to register or login, you will receive a message to try again later.
ASQA encourages you to only access the system on the launch date if you urgently need to update details or submit an application.
If you urgently need access to ASQAnet and are unable to log in, please contact the ASQA Info Line on 1300 701 801 or at enquiries [at] asqa.gov.au between 9.00 am and 7.00 pm AET, Monday to Friday.
I’m having trouble using the new asqanet—help me!
ASQA has published an ‘Introduction to using the new asqanet’ quick guide for all users that you can download as well as a range of frequently asked questions about using the new asqanet web portal.
If you need additional help, please contact the ASQA Info Line on 1300 701 801 or at enquiries [at] asqa.gov.au between 9.00 am and 7.00 pm AET, Monday to Friday.