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Online form—Application for a copy of student records

1 About 2 Personal info 3 Qual details 4 Release 5 Fees 6 Declaration 7 Complete
Page 1 of 7

About student records

If you are seeking a copy of your student record from a Registered Training Organisation (RTO) that failed to issue you a qualification or statement of attainment before closing or issued your qualification or statement of attainment and is now closed, the Australian Skills Quality Authority (ASQA) may hold a copy of your student records. The records ASQA holds is limited to the following data provided by the RTO upon closure:

  • Personal information for identification purposes; and
  • Outcomes or status of student’s results per unit of competency

These outcomes may vary from the training that occurred if the records provided were inaccurate, incomplete or not up to date

ASQA does not hold or request the following information:

  • Financial records;
  • Incomplete student assessment information; and
  • Assessment booklets or workbooks
Some state and territory training regulators operating before ASQA’s establishment in July 2011 did not collect records from closed training providers. Therefore, ASQA may not hold a copy of your student record.

About this form

ASQA is committed to protecting information collected through this process and the handling of data in accordance with the Privacy Act 1988. All information we collect from you will be kept secure and confidential.

All requests for student records must be signed by the student. ASQA is unable to process requests for student records made by person(s) other than the student.

All forms must also be accompanied with a verification form in order for ASQA to release your student information. Please do not submit a copy of your personal identification documentation to ASQA. These documents include your passport, driver licence, Medicare card, bank/credit card, etc. ASQA does not require a copy of this documentation.


There is no fee for the return of your records. Processing your application may take up to 30 working days.