If the provider that issued your qualification or statement of attainment has closed, or you have lost your original copy, ASQA may be able to provide a replacement.
Before you apply for a copy of your student records, please be aware that:
- Since July 2011, all registered training organisations (RTOs) that close are required to provide ASQA with a record of all qualifications and statements of attainment issued to students
- Some state and territory regulators operating before July 2011 did not collect records from closed providers, so ASQA may not have these records
- If ASQA holds your provider’s records—but not a record of your qualification or statement of attainment—ASQA can provide you with a letter, which includes a verified record of your assessment results. You may then use this record to apply to an RTO for an assessment of your eligibility to receive a statement of attainment or a qualification.
- There is a $60 fee for the return of your records.
To apply for a copy of your student records, please complete an Application for a copy of student records form (DOC 857kb).
ASQA-issued certificates and statements of attainment
In exceptional circumstances, ASQA may issue a vocational education and training (VET) qualification or statement of attainment to a current or former VET student.
Exceptional circumstances may include when a former student has changed their identity because of witness protection or fleeing domestic violence. A statutory declaration regarding exceptional circumstances will be required.
ASQA will only issue a certificate or statement of attainment if satisfied you have successfully completed the qualification’s requirements or units of competency.