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Applying for a copy of student records

If the provider that issued your qualification or statement of attainment has closed, or you have lost your original copy, ASQA may be able to provide a replacement.

Before you apply for a copy of your student records, please be aware that:

  • Since July 2011, all registered training organisations (RTOs) that close are required to provide ASQA with a record of all qualifications and statements of attainment issued to students
  • Some state and territory regulators operating before July 2011 did not collect records from closed providers, so ASQA may not have these records
  • If ASQA holds your provider’s records—but not a record of your qualification or statement of attainment—ASQA can provide you with a letter, which includes a verified record of your assessment results. You may then use this record to apply to an RTO for an assessment of your eligibility to receive a statement of attainment or a qualification.
  • There is a $60 fee for the return of your records.

To apply for a copy of your student records, please complete an Application for a copy of student records form (DOC 857kb).

ASQA-issued certificates and statements of attainment

In exceptional circumstances, ASQA may issue a vocational education and training (VET) qualification or statement of attainment to a current or former VET student.

Exceptional circumstances may include when a former student has changed their identity because of witness protection or fleeing domestic violence. A statutory declaration regarding exceptional circumstances will be required.

ASQA will only issue a certificate or statement of attainment if satisfied you have successfully completed the qualification’s requirements or units of competency.