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Please prepare for the temporary ASQAnet shutdown

13 September 2016

The new asqanet is scheduled to be released on Tuesday 27 September 2016.

The new asqanet is a vastly different system which will provide you with a whole range of new features that you’ll be able to use to manage your registration developed using different technologies and new information storage solutions. A key part of transitioning to the new web portal is moving existing information into the new system.

To prepare for the release of the new asqanet, the current ASQAnet will be shut down from approximately 5.00 pm AEST on Friday 16 September 2016. This will enable existing information to be transferred to—and verified in—the new system. During this temporary shutdown period, you won’t have any access to either the current ASQAnet or the new asqanet web portal.

To provide you with a smooth and uninterrupted experience when the new asqanet goes live, we will be limiting the number of users able to access the portal simultaneously for the first couple of days.

ASQA requests that you only log in to asqanet on the launch date if you urgently need to submit an application.

What do I need to do to prepare for the shutdown?

Users will not be able to access ASQAnet between Friday 16 September and Tuesday 27 September

When the new asqanet is released, all submitted applications will be available in the system.

However, any draft applications created in ASQAnet and not submitted before shut down of the current web portal will not be transitioned to the new portal.

Should you have an application that you are unable to complete prior to shut down, we recommend that you print it.

ASQA advises that, where critical, RTOs and applicants should complete and submit their VET applications before 5.00 pm AEST on Friday 16 September 2016.

How can I access the new asqanet system once it goes live?

If you are a Chief Executive/Principal Executive Officer

In preparation for the release of the new asqanet on 27 September, ASQA will create administrator user accounts for those people nominated as Chief Executives and/or Principal Executive Officers for:

  • existing RTOs
  • RTO applicants who have completed and submitted their initial registration applications
  • registered CRICOS providers, and
  • CRICOS provider applicants who have completed and submitted their initial registration applications.

Those administrator users will then be able to create accounts for staff or consultants to act as agents for the organisation.

ASQA will email you account details when the new asqanet is available.

If you are another ASQAnet user (such as an RTO staff member or consultant)

If you’re a user of the current ASQAnet system but you are not nominated as Chief Executive or Principal Executive Officer, you will need to re-register to use the new asqanet.

Staff and consultants can create their own accounts by:

  • registering to use asqanet, and
  • requesting agent access to the organisation.

The administrator may then choose to grant ‘agent access’ to you. 

What if I’m unable to access the system on the launch date?

To ensure the performance of asqanet is not affected by all ASQA RTO and CRICOS providers registering to explore the new web portal on day one, there will be a restriction on the number of users that can access the web portal at same time.

If the maximum number of users is already on the web portal at the time you attempt to register or login, you will receive a message to try again later.

ASQA encourages you to only access the system on the launch date if you need to update details or submit an application.

If you urgently need access to ASQAnet and are unable to log in, please contact the ASQA Info Line on 1300 701 801 or at enquiries [at] asqa.gov.au between 9.00 am and 7.00 pm AEST, Monday to Friday.

Where can I find information on the asqanet shutdown and launch process?

Visit www.asqa.gov.au/asqanet for the latest news.