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FAQs

Can my RTO include the name/logo of the third party on the AQF documents?

No – only the name/logo of the RTO issuing the testamur is included on any AQF documents.

Can one or both RTOs in a third party arrangement have the training products listed on scope implicitly?

Yes, the third-party RTO must have the VET course that a student is enrolled in on their scope of registration.

Can the NRT logo be included on the non-RTO’s third party provider's website?

Provided the website information only refers to the RTO, the NRT logo can be used, in accordance with the conditions of use of the logo.

How do I notify ASQA of my third-party arrangements?

The Standards for RTOs require an RTO to notify ASQA of any third party written agreement within 30 calendar days of that agreement being entered into or prior to the obligations under the agreement taking effect, whichever occurs first. Your RTO should have already notified ASQA of any current third-party arrangements that it has.

From mid-September 2019, RTOs will be able to access, add and cease all third-party arrangements via asqanet.

Prior to this service being available, RTOs are encouraged to ensure their written agreements are current and meet all requirements. RTOs will be informed when third-party arrangements are available to be viewed and recorded within asqanet. After this, RTOs can update their own records for accuracy and currency.

How long will it take to process my request for delivery of VET courses of concern?

Providing the request is complete, ASQA aims to consider and respond to any request within 5 working days.

I don’t know which third-party arrangements my RTO has notified ASQA of—how can I get this information?

The Standards for RTOs require an RTO to notify ASQA of any third party written agreement within 30 calendar days of that agreement being entered into or prior to the obligations under the agreement taking effect, whichever occurs first. Your RTO should have already notified ASQA of any current third-party arrangements that it has.

From mid-September 2019, RTOs will be able to access, add and cease all third-party arrangements via asqanet.

Prior to this service being available, RTOs are encouraged to ensure their written agreements are current and meet all requirements. RTOs will be informed when third-party arrangements are available to be viewed and recorded within asqanet. After this, RTOs can update their own records for accuracy and currency.

I provide training under a third party arrangement with an RTO and have had my agreement cancelled by the RTO. What happens to the students I have been delivering to?

At all times the RTO is ultimately responsible for any student enrolled under its RTO banner. This includes where a student has been enrolled, and is being delivered to, by a third party.

Prior to enrolment, a student must have been informed of this third party arrangement and the student must clearly understand who the RTO is that they are enrolled with.

The RTO must ensure that, prior to 1 January 2020, any currently enrolled student is only studying with the RTO or with a third party that fulfils the requirements.

I want to commence a new third party arrangement

If both RTO’s have the training product on scope can the student enrol directly with the third party and get a Statement of Attainment with that RTO’s details?

Yes, provided the student is enrolled with the RTO issuing the statement of attainment for the unit/s of competency.

I’m a non-RTO third party—can the RTO include my name/logo on the AQF documents?

No – only the name/logo of the RTO issuing the testamur is included on any AQF certification.

I’m a principal RTO who uses a third party RTO to deliver some units – do I have to include the third party RTO’s name and details in my advertising (print, radio, Google Ads etc)?

All advertising, marketing, recruitment, enrolment and issuance of qualifications must be in the name of the principal RTO only.

However, marketing information issued by your RTO must distinguish if any (and what) training and assessment is being delivered on your behalf under a third party arrangement. The statement – delivered by an agent under a third party arrangement – beside any applicable unit of competency would be sufficient.

My RTO is in negotiations to enter into a third party arrangement with a non-RTO and it is expected to be signed / commenced before 1 September 2019. Is this a new or existing third party arrangement?

The General Direction will come into effect for any third party arrangement that has been entered into prior to 1 September 2019, from 1 January 2020.

We use an RPL broker—has anything changed for us?

As a third party, an RPL broker cannot offer to provide all or part of a VET course in their own name. Third parties that provide these types of services must accurately and honestly represent the principal RTO in all marketing and enrolment activities.

For example, “Fast Track RPL” runs a website that acts as a brokerage for ten RTOs delivering RPL in a wide variety of courses, including “Melbourne City Training”. Potential students enrol with “Fast Track RPL” as a third party to these RTOs. The General Direction—third-party arrangements for training and or assessment of VET courses clarifies that as a non-RTO, “Fast Track RPL” cannot offer to provide all or part of a VET course in their own name.

Fast Track RPL cannot advertise “Melbourne City Training’s” courses on a website holding the name and branding “Fast Track RPL”. Any advertising of VET courses on behalf of “Melbourne City Training” must be in the name of “Melbourne City Training” only. This does not prevent the use of “Fast Track RPL” in the domain name of a website, but the content of the site must only reflect the name of “Melbourne City Training”.

We’re a third party RTO—can the principal RTO include our name/code/logo on the AQF documents?

Only the name/logo of the RTO that the student is enrolled with is included on any AQF certification.

We’re an RTO but don’t have the course on scope, but the principal RTO does – can our RTO still deliver if the arrangement is otherwise equivalent to a non-RTO third party arrangement?

No, under no circumstances may an RTO deliver or offer to deliver a course it does not have on its scope of registration.

What is the difference between a contractor – that is not a third party – and a non-RTO– that is a third party?

A contractor who is not subject to a third party arrangement is a person or organisation (that is not an RTO) who is engaged by an RTO to complete a specific task for an RTO. In this instance, an RTO has recruited another person or organisation to complete activities for the RTO and in the RTO’s name.

A non-RTO who is subject to a third party arrangement is a person or organisation (that is not an RTO) who is engaged by an RTO to provide services on behalf of the RTO.

What is the transition process for providers delivering courses (other than VET courses of concern) under third-party arrangements to comply with the General Direction—third-party arrangements for training and or assessment of VET courses

You must transition students in accordance with the process below if:

  • you have third-party arrangements for delivery of any VET course with an RTO that does not have that course on scope.

Students enrolled with the third party must complete training/assessment with the third party before 1 January 2020.

Any student who has not completed training/assessment with the third party will, from 1 January 2020, continue training/assessment with the principal RTO (or another third party linked to the principal RTO that has been approved by ASQA).

At all times, the student has been and remains the responsibility of the principal RTO.

What is the transition process for providers delivering ‘VET courses of concern’ to comply with the General Direction—third-party arrangements for training and or assessment of VET courses

Transition process for providers delivering courses of concern (TAE training products) under third-party arrangements from 1 January 2020

You must transition students in accordance with the process below if:

  • you have third-party arrangements for delivery of any course of concern with an RTO that does not have that course on scope
  • you have third-party arrangements for delivery of any course of concern with a non-RTO and ASQA has not approved your request to continue this arrangement.

The transition process requires that:

  • no new students are enrolled with the third party after 1 September 2019
  • students enrolled with the third party must complete training/assessment with the third party before 1 January 2020
  • any student who has not completed training/assessment with the third party will, from 1 January 2020, continue training/assessment with the principal RTO (or a suitable third party).

At all times, the student has been and remains the responsibility of the principal RTO.