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How ASQA reviews decisions

Decision reviews are made by an ASQA staff member who was not involved in making the original decision and who is more senior than the person who made the original decision. The person reviewing the decision has the authority to affirm, vary, set aside or revoke the decision.

When reviewing a decision, we consider the information in the review application, any additional information provided with the application and the evidence on which the original decision was made.

We will let you know the review outcome and the reasons for our decision in writing within 90 days of receiving your review application otherwise our original decision will be taken as affirmed.

How to apply for review

We will sometimes make multiple reviewable decisions at the same time, often under both the NVR and ESOS acts. Decisions which were made at the same time can be addressed together in a single application for review.

To request a review of our decision, complete the Application for ASQA to review a decision form within 30 days of receiving the notice of our decision, or, if you have been granted an extension to apply for a review, within the extended period we have agreed to.

The fee payable for an application to review a decision is identified in ASQA’s fees and charges schedule.

Request more time to submit a review application

To request an extension to submit your review application, please email with:

  • Your name
  • The name and provider code of the organisation to which the request relates
  • The decisions you will be asking ASQA to review
  • The extended date you are requesting to make your review application
  • The reasons we should consider your request for an extended application period
  • The reasons we should consider your request to extend or stay the effective date of the decisions.

We may decide to extend the date the decision will take effect, to take into account the extended time you require to lodge your review application. Note that in doing so, we may ask that you agree to certain conditions during that period.

Delay the decision

When you submit an application for review, you can request that we delay (or ‘stay’) the date that our decision takes effect until the review process has concluded. An agreement to stay the decision may come with conditions.

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