ASQA makes decisions about registering providers on CRICOS under the Education Services for Overseas Students Act 2000 (ESOS Act).
If you are not satisfied with a decision made by ASQA about your CRICOS registration, you have a number of options.
If the decision by ASQA relates to RTO registration, you may have options to appeal under the NVR Act.
- Find out more about appeal options for RTOs.
Submit a new application
If ASQA has rejected your CRICOS application, you have the option of:
- addressing the areas of non-compliance identified in the reasons for ASQA’s decision, and
- submitting a new application.
You will be required to pay application fees.
Review by ASQA
The Fact sheet—Reviewing ASQA’s decisions provides information on the review process, including how to apply to ASQA to review a decision made under the ESOS Act. It also outlines the types of decisions that ASQA can reconsider.
Review by the Administrative Appeals Tribunal
You may have the right to apply to the Administrative Appeals Tribunal (AAT) for a review of the decision in accordance with Part 7A, Division 2 of the ESOS Act.
As part of the review, you can also apply to the AAT for a stay of ASQA’s decision. A stay is a decision to suspend the implementation of the decision that you have asked the AAT to review until the review has concluded.
Freedom of information (FOI)
You may have the right to obtain access to documents about decisions under the Freedom of Information Act 1982.
- Go to Freedom of information for guidance on how to apply to ASQA to access documents.