As the national regulator of Australian vocational education and training (VET) providers, ASQA uses information received through student complaints to ensure that those providers are delivering quality training and assessment services.
This section will help you understand:
- How to resolve a problem with your training provider, and
- What you can expect if you submit a complaint to ASQA.
If you are an overseas student studying in Australia on a student visa, please read the information on making a complaint for overseas students.
|Important information about ASQA's complaints-handling role:|
Before you submit a complaint to ASQA, please be aware that: