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Getting started—making a complaint about a training provider

If you want make a complaint about a training provider (an organisation that provides training and/or assessment), you can get started by completing the 'Should I make a complaint to ASQA?' tool below.

Anyone can make a complaint about a training provider.

Answering the questions in the tool will help to determine whether ASQA, or another agency, can consider your complaint.

Once you have completed these simple questions, if we are likely to be able to consider your complaint, you will receive a link to a more detailed complaints form.

START—Should I make a complaint to ASQA? >>