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Targeted audit of VET FEE-HELP providers, 2015

In April 2015, ASQA commenced a review of RTOs that were also approved VET FEE-HELP providers.

ASQA initiated this project in response to an increase in the number of complaints it had received against registered training organisations (RTOs) approved to participate in the VET FEE-HELP scheme. The number of complaints received by ASQA pointed to a potential systemic issue; as a result, ASQA undertook 21 targeted audits and interviewed more than 400 students.