ASQA's new audit model

ASQA is implementing a new approach to audit during 2016 and early 2017. This revised approach builds on and improves ASQA's existing auditing practices. These pages explain what's changing, how this audit model was developed, and how the revised model helps to support consistent vocational education and training (VET) sector quality.

What is changing?


Under the new approach, the depth and scope of audits will be customised for each RTO and informed by improved risk intelligence and more input from students. Audits will be organised to reflect the student experience, and there will be a greater emphasis on requiring RTOs to redress harm to students caused by non-compliances.


How will audits be structured?


Each audit will be organised around five key phases of the student experience—marketing and recruitment; enrolment; support and progression; training and assessment; and completion.


How are students involved in the process?


ASQA is seeking greater input from training providers’ current and former students including through interviews, surveys and focus groups.


When will this model be implemented?


Implementation of the model has commenced and ASQA expects to roll it out for all relevant providers in early 2017.


What's the context for ASQA's audit model?


The revised model is part of a suite of strategies to strengthen ASQA's risk-based approach to regulation and was developed through extensive consultation, feedback and research.